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In an ideal world, we'd succeed based on our actual skills and performance. But in the real world, subtle perceptions and stereotypes - about appearance, race, gender, experience and more - colour others' perceptions. The result might be that your hard work isn't noticed or appreciated, your effort doesn't lead to proportional rewards and your good ideas aren't taken seriously. But it doesn't have to be that way. As Harvard Business School Professor Laura Huang has discovered, there's a way to flip stereotypes and obstacles in your favour.

Conflict is increasing everywhere, threatening everything we hold dear—from our families to our democracy, from our workplaces to our world. In nearly every area of society, we are fighting more and collaborating less, especially over crucial problems that demand solutions. With this groundbreaking book, bestselling author and international negotiator William Ury shares a new “path to possible”—time-tested practices that will help listeners unlock their power to constructively engage and transform conflict.

If you've ever tried to make a deal, reach an agreement, close a sale, or negotiate in everyday business, Smart Negotiating shows you how to avoid the pitfalls and achieve your goals. James C. Freund is a skilled, seasoned lawyer who negotiates for a living, and the techniques he presents in Smart Negotiating have been proven effective in real-world bargaining situations.

Frauen verdienten in Deutschland auch im Jahr 2021 noch durchschnittlich 19 Prozent weniger als Männer – in Europa sind wir damit eines der Schlusslichter beim Thema gerechte Bezahlung. Zudem nimmt der Lohnunterschied zwischen Mann und Frau mit steigender Position im Unternehmen zu. Woran liegt das? Studien zeigen, dass Frauen schon mit einer niedrigeren Einschätzung ihres Erstgehalts in das Bewerbungsgespräch gehen, sich mit weniger zufriedengeben als Männer und seltener bis gar nicht nachverhandeln. Das lässt sich ändern.

My name is Kevin Monaghan, and I started a movement that believes key employees, who are so powerful to a business, should experience the emotions and big wins that an owner and entrepreneur does. And that true freedom comes from great leaders creating these experiences right within their firm.

Comment persuader son patron, influencer un électeur, séduire un client hésitant ? Tous, nous souhaitons un jour ou l'autre entraîner l'adhésion de notre interlocuteur. Et si bien souvent, nous ne parvenons pas à nos fins, c'est parce que nous cherchons à le persuader plutôt qu'à comprendre ce qui l'empêche de modifier ses habitudes ou ses idées. Dans cet essai rythmé par autant de cas pratiques que d'exemples variés, Jonah Berger identifie les cinq principaux freins au changement, et nous donne les clés pour faire évoluer les esprits.

The training to become a fighter pilot is among the most competitive and difficult in the world. Pushing a cutting-edge jet to its limits at over 1,000 mph means that every split-second decision can have catastrophic consequences. Throughout his career in the cockpit of the world's most advanced and expensive weapons systems, Hasard Lee learned to master skills at the apex of decision-making theory and practice. Now he shares gripping firsthand accounts from his time as a fighter pilot, and distills what he's learned into a powerful ACE Helix framework that can be used in business and in life.

Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book. His methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want.

Negotiation is hard. It’s especially tough when you feel like the underdog—whether you face a ‘Godzilla’ counterpart, face threats of budget cuts during a downturn, or know that you need a deal more than the other side does. Seth Freeman can help. Freeman is an award-winning professor who has taught negotiation to thousands of leaders and students.

Selling your business can be hard, but this easy-to-follow planner is designed to help entrepreneurs exit their businesses on their terms. Using real-world examples, checklists, and actionable advice, this book is about selling smart and achieving maximum value for the time and effort you’ve put into your company.

Here Roger Dawson explains the ins and outs of power negotiation—a process with its own secret rules and procedures. Knowing these rules will enable you to negotiate intelligently and honestly—in sales and in any other area of life. Power negotiating is not what you think. It’s an art and a science for reaching an outcome where both parties feel that they’ve won. This densely packed and easy to understand book will give you a wealth of information

La comunicación persuasiva es una forma eficaz de influir en la mente y el comportamiento de los demás. La persuasión básicamente significa tratar de influir en la forma en la que alguien piensa o se comporta. Hay multitud de formas de persuadir a alguien para que haga algo. La publicidad, por ejemplo, es una forma de persuasión que apela a las emociones para que la gente compre. Es asociar un refresco con ser feliz. Es la forma que tiene la publicidad de decirte que si compras el refresco serás tan feliz como las personas del anuncio.

Wie Sie Ihr eigenes Verhalten dem Verhalten Ihrer Kunden anpassen. Auf welchen Ebenen Sie die Reaktion Ihrer Gesprächspartner beeinflussen können. Welche Fragen Sie dabei unterstützen, im Verkauf das bestmögliche Ergebnis zu erzielen. Worauf es ankommt, wenn Sie das Wissen um verschiedene Metaebenen in ihr Verkaufsgespräch einfließen lassen wollen.

Imagine you and another street cart vendor in Jamaica are both selling the same exact mango—same source, same price. What can you do to differentiate yourself? You don’t have to sound or dress a certain way; that’s the Hollywood image of the smooth-talking salesperson, not reality. Anyone can thrive in sales and distinguish themselves in a crowded marketplace—if they have a strong desire to succeed, a belief that they can, and an intentional strategy.

Organization: Contemporary Principles and Practice addresses organizational issues in terms of how managers experience them and how MBA students can most effectively learn about them. John Child draws attention to the exciting possibilities currently arising in organizations as the conditions for their survival change. His analysis covers new internal organizational forms, various kinds of network organization, and the evolution of organization to meet new demands. 

Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your confidence, resilience—and results. But it's not just numbers and strategies. Advocating for yourself, your team, and your business can feel personal, so you also need to manage the emotions that arise during the process. Next-Level Negotiating provides the research, advice, and practical tips you need to counter the harmful stereotypes about women and negotiation to communicate clearly who you are and what you need.

Este audiolibro es para las personas: motivadas, responsables, guiadas por valores, amables, compasivas, valientes, disruptivas, que se forman continuamente, que aman leer libros de mejora personal y profesional, que viven por un sueño, que cambian vidas… y que promueven un estilo de vida libre y autónomo.

It is totally normal to feel overwhelmed when big decisions come up and you have to take responsibility. But, there are ways you can build up your abilities and walk into each negotiation with confidence.

In the newly updated third edition of The Negotiation Book: Your Definitive Guide to Successful Negotiating, distinguished commercial negotiator Steve Gates delivers a singular and practical guide to the art and science of negotiation. The book lays out the behaviors and traits associated with successful negotiation and offers a comprehensive model for how power, process, and behavior can have substantial impacts on your next negotiation. You'll also learn how you can shape these factors to optimize value for yourself, your client, or your organization.

In The Invisible Game: The Secrets and the Science of Winning Minds and Winning Deals, neuroscientist Kai-Markus Mueller and sales professional Gabriele Rehbock deliver a hands-on guide to the hidden dynamics that influence the outcomes of most business deals. In plain English, the book unpacks recently discovered insights from psychology, behavioral economics, and neuroscience, and explains how to apply them to your advantage in real-life business situations.