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As individuals we have a tendency to shy away from getting involved in arguments. We view them as being confrontational and filled with emotions. However, when it comes to negotiating and when we have a different view of the world than the other side of the table, it turns out that a little bit of arguing might be just what the doctor ordered.

Knowing how to negotiate price, terms, and product delivery are some of the most essential steps toward getting to "yes" in a selling situation. This multi-session audio program from 10 seasoned sales experts offers negotiation training from a variety of viewpoints. Discover how to master your voice inflection, understand how to be assertive without being pushy, and learn the secrets to mastering price negotiations.

Learn how to make high-quality speaking engagements and become a persuasive communicator. How will you feel when you see an increase in career opportunities, by becoming a better public speaker?

How your next negotiation is going to turn out will be determined by how you open the negotiation. No matter if the other side is a push-over or a tough customer, you are going to have to decide how you want the negotiation to start and then you are going to have to take steps to make it happen.

7 Secrets of Persuasion is the first book to take the latest scientific insights about the mind and apply them to the art of persuasion. It directly translates the revolution in neuroscience that has occurred over the last 40 years into practical new techniques for effective persuasion.

There are a number of different ways to make yourself more powerful in a negotiation. Bringing a team to the table is one way to go about doing this, but there are advantages and disadvantages to doing it. Not all negotiations are done by ourselves. If we choose to bring in a professional negotiator to do our dirty work for us, then we're going to need to know how to find out if they truly know their stuff.

The author of the legendary best seller Influence, social psychologist Robert Cialdini, shines a light on effective persuasion and reveals that the secret doesn't lie in the message itself but in the key moment before that message is delivered.

There have been a few major failures in my 25 years of business that I have talked about on my podcast show a few times. Admitting my own failure isn't easy to do, but I knew in order to move on, I would have to face my failure, deal with it and put it behind me. But more importantly analyze and pinpoint what and why I lost in those deals.

Baseline Selling: How to Become a Sales Superstar by Using What You Already Know About the Game of Baseball will dramatically change the way we approach the sales process, replacing the gratuitous complexity advocated by today's sales "experts" with an elegant and very effective simplicity. Studies have shown that the selling techniques of the last two decades have had very little impact on most of the sales population. Why?

Few are prepared for managing across cultures, and the costs of cultural blind spots can spin out of control - from lawsuits to lost opportunities. Forged in the fire of clashing cultures and living on four continents, Dr. Zweifel developed a fool-proof methodology for managing successfully across borders.

How to Influence People: 25 Great Ways to Improve Your Communication and Negotiating Skills.

Im Leben gibt es immer wieder Situationen, in denen man eventuell besser hätte abschneiden können. Dieser Kurs hilft Ihnen in Zukunft bei Verhandlungen oder Verkäufen ein besseres Ergebnis zu erzielen. Ihr Trainer ist Henning Glaser. Er ist NLS Sales Master Practitioner und hat eine NLP Master Ausbildung. Er wird Sie mit seiner lockeren Art begeistern.

Under Joe Solmonese's leadership, the Human Rights Campaign, the nation's largest LGBT rights organization, became the model other organizations look toward to create effective social and political change. Beginning with a moving story of working with Matthew Shepard's mother Virginia in passing the hate crimes bill that bears Matthew's name, Solmonese shows how he discovered that channeled anger can drive a commitment to change.

This guide will teach you how to get a better deal on your cable bill. It will also teach you how to avoid getting scammed, overcharged, and ripped off in the future. You'll be empowered to negotiate a better deal without having to raise your voice or ask for a manager. The strategy is straightforward and foolproof.

Negotiation is the middle ground between capitulation and stonewalling, a back and forth between two parties trying to reach agreement. If a price or other term is nonnegotiable, there is no give and take, just "take it or leave it". You may think you are negotiating, but if the other side isn't playing, you aren't either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. They give ground too easily, and 2. They get nothing in return.

Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker's art. And throughout, Trump talks—really talks—about how he does it.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

Women define career success in a wide variety of ways. But whatever a woman's personal definition, if she is in a traditionally male-dominated career - virtually all high status, highly compensated fields - her career is at risk because of pervasive gender stereotypes. This highly practical book makes clear that women don't need to change who they are to succeed in their chosen careers, and they certainly don't need to act more like men.

Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.

Negotiation is the most important skill you can develop to get what you want in business and life. But we often struggle to do it effectively. We fail to recognise opportunities, we prepare poorly or we let ourselves be led by others or by our own fear. Natalie Reynolds, negotiation expert and CEO of negotiation consultancy Advantage Spring, will teach you how to avoid these pitfalls, to keep cool and in control and to achieve what you want every time - whether you're responsible for large deals at work or simply renegotiating your phone contract.