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Napoléon Hill décompose ici une philosophie intemporelle de persuasion en clés concrètes pour que le "maître vendeur" en vous puisse atteindre le maximum de son potentiel. L’auteur du best-seller Réfléchissez et devenez riche fut le premier à découvrir les dénominateurs communs des personnes hors du commun. Tous ceux qui réussissent le plus dans leur vie partagent certaines qualités. L’une d’entre elles est de maîtriser une composante essentielle de la réussite : la faculté à conclure une vente ou persuader de l’achat d’un service.

Développer son entreprise aujourd'hui suppose de savoir diriger efficacement les êtres humains qui la composent...

THE BESTSELLING AUTHOR OF PITCH ANYTHING IS BACK TO FLIP YOUR ENTIRE APPROACH TO PERSUASION. Is there anything worse than a high-pressure salesperson pushing you to say "yes" (then sign on the dotted line) before you're ready? If there's one lesson Oren Klaff has learned over decades of pitching...

Drawing on the latest research in social psychology, Dr Connson Chou Locke will look at why we are prone to miscommunicate and how to overcome these barriers. This practical guide, based on her hugely popular Guardian Masterclass, will help you hone your personal style and enhance your presence and influence with ease. 

An instant Wall Street Journal bestseller and “a joy to read” (Douglas Stone and Sheila Heen, authors of Difficult Conversations), Ask for More shows that by asking better questions, you get better answers—and better results from any negotiation. Negotiation is not a zero-sum game. It’s...

From career coach and founder of the startup Ladies Get Paid—the eponymous organization leading the fight for equality in the workplace—comes a “powerful call to action” (Reshma Saujani, CEO and author of Brave, Not Perfect) that provides the tools you need to strategically navigate the...

Want to know the secret of selling at a higher margin? This book will explain how. Whether you are completely new to sales or have many years’ experience as a business owner, The Profit Secret reveals something that has been hiding in full view for years, something that frequently means we lose out on profit, even though we win the sale. This book has a wealth of ideas, mechanisms and strategies to challenge conventional thinking about how to sell profitably. Remember: sales are vanity; profit is sanity.

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies, encouraging positive mindsets and building stronger and happier workforces. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes, the book emphasises simple and practical ways for dealing with conflict situations.

When we make decisions we like to think we weigh the options carefully, look at all the possibilities, and make the best choice based on a rational examination of the facts. But in truth, much of our decision making happens on a subconscious level based on feelings we might not even be aware of. By observing and predicting human behavior, we can learn to react and direct behavior in others with the right kinds of words and body language. If you want to learn how to convince people to buy your product, contribute to your cause, or vote for your candidate, this book has the answers.

In Persuade: The 4-Step Process to Influence People and Decisions, accomplished sales, negotiation, and influence experts Andres Lares, Jeff Cochran, and Shaun Digan, PhD, deliver a concise and insightful take on how to transform your ability to persuade others regardless of the setting. 

The Five Tool Negotiator stands apart in a category saturated with breezy, self-help volumes as a highly researched must-have for anyone looking to improve their bargaining skills. Nationally renowned UCLA law professor Russell Korobkin distills insights drawn from his decades of studying and teaching the keys to successful negotiations into five simple-yet-sophisticated strategies: Bargaining Zone Analysis, Persuasion, Deal Design, Power, and Fairness Norms.

Imagine a world where you are offered every job you seek; every business venture you undertake is successful; and every potential customer you approach buys your product. Now imagine that all of this can be achieved ethically and honestly. All you need is the help of one battle-tested guide, The Influence Game. Former Washington, DC lobbyist Stephanie Vance dispenses everything she's learned about effective (and, believe it or not, honest) persuasion.

Negotiating Success provides expert guidance on how to improve strategies and outcomes in negotiating anything in professional and personal life. With a constant focus on the mind, body, and spirit of the professional negotiator, this easy-to-digest text brings a holistic approach to the hard and soft skills needed for ethical negotiations. The result is a better understanding of how to negotiate successfully for mutual benefit by all parties. 

Para cambiar la mente es importante transformar los corazones. Las últimas investigaciones demuestran que apelar a las emociones puede fortalecer y afianzar tu autoridad como líder.

Der weltweit anerkannte Verhandlungsexperte William Ury hat das Harvard Negotiation Project mitbegründet und seither Zehntausenden von Managern, Anwälten, Lehrern, Diplomaten und Regierungsmitgliedern das Verhandeln beigebracht. Zusammen mit Roger Fisher ist er Autor des Weltbestsellers "Das Harvard-Konzept". Dieser weltweite Bestseller von William Ury bietet eine bewährte Schritt-für-Schritt-Strategie an, die sich in jeder Art von Konflikten, wo die beiderseitig nützliche Vereinbarung zu erreichen war, als höchstens effektiv erwiesen hat.

For young professionals and entrepreneurs, there is no shortage of gurus, processes, and quick-fix formulas to chase in the quest to grow their business, lead their team, and find personal fulfillment. In fact, there are so many out there that it's exhausting. Wouldn't it be better to realize that the leadership lessons we need to learn are not out there somewhere but in here, in our own lives? That instead of becoming a knock-off of someone else, we can be uniquely ourselves?

In this easy-to-follow, 10-step program, marketing expert Jim Hopkinson will help you get the the raise you deserve. Using this book, you will be able to confidently and effectively negotiate your salary. With helpful tips and questions throughout, this book gives readers the tools to conquer...

Negotiation is a skill people need to use every day. In this audio exclusive, learn the negotiation skills required to navigate difficult situations that arise in everyday life. From buying a car to purchasing a home, one needs to know how to effectively negotiate, especially when the other party is a seasoned professional. Harvard professor Joshua N. Weiss, PhD, gives us to tools to negotiate when we have a major stake in the game or when we're perceived as the "weak consumer."

Negotiation is a skill people need to use every day. In this audiobook exclusive, learn the negotiation skills required to navigate difficult work situations. We are often unaware when we enter a negotiation; a conversation takes a turn, we're unprepared, and suddenly we've agreed take on a new role at work without additional compensation. In today's economy, we are more burdened than ever, and it is increasingly important to identify the red flags that signal a negotiation is about to commence.

Negotiation is a skill people need to use every day. In this exclusive audiobook, learn the skills required to navigate difficult situations at home. In this program, you will learn how to effectively manage emotions in negotiation. You will learn why gender matters when discussing difficult issues, and how to spot generational differences when a negotiation is underway. For parents, there is a section on learning how to play give-and-take with your children.