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As the workforce ages and younger trainers and managers emerge, facilitation skills take on a new importance and, with the increased use of social networks, new facilitation skills are needed. Written by two facilitation gurus, this audiobook shows how to make any learning environment come alive. It outlines proven guidelines any trainer can use to unify groups, inspire creativity, and get audiences, teams, and colleagues to speak up, talk back, participate, and engage in meetings.

Instead of out-drafting, out-signing, and out-trading their rivals, baseball's best minds have turned to out-developing opponents, gaining greater edges than ever by perfecting prospects and eking extra runs out of older athletes who were once written off. Lindbergh and Sawchik take us inside the transformation of former fringe hitters into home-run kings, show how washed-up pitchers have emerged as aces, and document how coaching and scouting are being turned upside down. The MVP Machine charts the future of a sport and offers a lesson that goes beyond baseball.

In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. Even seasoned writers will find tips, tools, and ideas in this book that can improve the quality - and reduce the quantity - of email in the workplace. This book will help you write concise, clear emails that advance your business needs.

You're trying to help - but is it working? There's a better way. In this powerful, practical audiobook, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held.

Mastering the Art of Oral Presentations is your expert guide to delivering memorable and effective speeches and presentations. Whether selling a product, offering a service, or bidding for a contract, your oral presentation skills can often determine success or failure. This invaluable resource delivers real-world advice and proven strategies to elevate your game and close the deal. Comprehensive coverage of preparation procedures, delivery techniques, and presentation strategies provide you with the tools and knowledge to motivate and persuade your audience.

The use of cognitive analytics/artificial intelligence (AI) systems is set to accelerate. Advanced Analytics and AI prepares business users for the era of cognitive analytics/artificial intelligence. Building on established texts and commentary, it specifically prepares you in terms of expectation, impact on personal roles, and responsibilities. It focuses on the specific impact on key industries (retail, financial services, utilities and media) and also on key professions (such as accounting, operational management, supply chain and risk management).

It’s hard to be successful without a clear understanding of how business works. These 60 daily entries from New York Times best-selling author Donald Miller focus on the tangible skills it takes to offer extreme value to your organization while building your company, your career, and your legacy.

Drawing from thirty years of global executive coaching experience, Damian Goldvarg delivers an actionable framework to help leaders develop coaching skills crucial for today's workplace. The book provides practical tools for building trust, improving communication, managing virtual teams, and fostering innovation through coaching conversations.

This book is a highly actionable guide for coaches to change the narratives holding clients back from resolving problems, realizing dreams, and living into their strongest and most joyous selves. Breakthrough Coaching provides methods, resources, and exercises to help you activate immedi­ate and sustainable shifts in perspective and behavior. The purpose of the book is to light the way on your path of coaching mastery.

Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel they just don't have time for it. This book offers a better way: frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.

Um nicht nur oberflächliche Korrekturen vorzunehmen, die das eigentliche Problem schnell wieder zurückkehren lassen, ist deshalb ein systemischer Ansatz nötig – und dabei sind systemische Fragen eine unschlagbare Allzweckwaffe. Mit diesem Hörbuch halten Sie den Schlüssel zu langfristiger und nachhaltiger Problemlösung in der Hand und können jede Kommunikationssituation konstruktiv gestalten.

Lift Others As You Climb is a personal and practical guide to rising through life’s toughest moments — and helping others rise with you. This is more than a book about resilience. It’s a roadmap for growth, leadership, and legacy — rooted in the belief that we don’t climb to stand above others, we climb to show them it’s possible.

Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.

The Leadership Principles have arguably been the most important part of Amazon's ability to scale its culture and customer impact over the past few decades. In this recording, Amazon CEO Andy Jassy explains his perspective on each of the 16 Leadership Principles and some things people may not know about them.

Today's most dynamic leaders are focused on increasing effectiveness and improving team cohesion. This book demonstrates how creating a culture of feedback enables both of these things.

Are you having trouble believing what the new self-proclaimed “experts” post on LinkedIn and beginning to question their proclamation that everything in sales has changed? The one constant in the world of sales is the noise from self-titled experts and thought leaders informing you of the latest tools, tricks, and strategies that you should utilize. However, ironically, the more modern solutions you adopt, the harder it is to get results. Mike Weinberg offers a wake-up call to salespeople and sales leaders on how to bypass the noise so you can start winning more new sales.

Your team will change whether you like it or not. People will come and go. Your company might double in size or even be acquired. In this practical book, author Heidi Helfand shares techniques for reteaming effectively. Engineering leaders will learn how to catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos.

Bill Carr has seen life's dead ends and detours—from his boyhood on the South Side of Chicago, to the jungles of Vietnam, to his years at the helm of the technology consulting firm he founded. In this collection of essays, Bill reflects on his lifetime of experiences, sharing stories that are poignant, humorous, and insightful. Through it all, he relied on the strength of family and the relationships that carried him forward. Bill explores a wide variety of themes: resilience, gratitude, forgiveness, leadership, the pursuit of peace. He has no easy answers or pat solutions.

How an Apprenticeship Saved My Life tells the inspiring story of one man’s journey from Baltimore’s tough streets to a life of purpose, stability, and impact. Cory McCray was on a path many young men know all too well—one shaped by struggle and limited opportunity. But when a single decision led him into an apprenticeship program, everything changed. Through hands-on training, grit, and an unshakable commitment to growth, he found a way to rewrite his future.

The founding text of today's billion-dollar coaching industry, featuring the seminal GROW model, Coaching for Performance remains the world's best-selling coaching book. This major new edition is designed to stay ahead of the profession, with practical visuals and new material developed by the leading international performance consultants. Coaching for Performance is the institution of the coaching profession. This landmark text has now undergone the largest revision yet in its history.