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Are you mentally exhausted from thinking about everything… all the time? The 30-Day Overthinking Reset™ Companion Workbook is the guided, therapeutic extension of the bestselling reset framework for high-functioning women who are tired of anxiety running their lives. This is not just a journal. This is structured nervous system retraining.

The Self Discipline Solution will show you how to change your thinking so you can spend more time on things that are important to you. Whether you're an entrepreneur, professional or just someone with a dream, The Self Discipline Solution can help you beat laziness and start taking care of business. Now is the time to create something, start something, finish something. It's time to be an entrepreneur instead of a wantrepreneur.

Tired of swimming with the sharks? Fed up with that big ape down the hall? Real animals can teach us better ways to thrive in the workplace jungle. You’re ambitious and want to get ahead, but what’s the best way to do it? Become the biggest, baddest predator? The proverbial 800-pound gorilla?...

UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over 100 years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver!

The Perils of Toxic Leadership is a science-based research-heavy discovery of toxic leaders’ overall effect on workplace culture, the wellbeing of those they manage, and the costs associated with such leaders. This book aims to take the latest science on the topic and morph it into a user-friendly accounting of its most extraordinary implications. There has never been a more focused time on toxic leadership in the history of the world than there is today.

Malaysia presents visitors with an exciting and fascinating medley of cultures—Malay, Chinese, Indian, Arab, Eurasian, Dayak, and Aboriginal. Though very much a modern nation state, its diverse communities retain a considerable amount of their unique heritage and, in its customs, religions, festivals, costume, cuisine, languages, and architecture, Malaysian society perfectly illustrates the virtues of a vibrant pluralism.

Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group's fascinating Complexity Index, business complexity has increased sixfold during the past 60 years. And, all the while, organizational complicatedness - that is, the number of structures, processes, committees, decision-making forums, and systems - has increased by a whopping factor of 35.

THE ULTIMATE GUIDE TO BUILDING AN APP-BASED BUSINESS 'A must read for anyone who wants to start a mobile app business' Riccardo Zacconi, founder and CEO King Digital (maker of Candy Crush Saga) 'A fascinating deep dive into the world of billion-dollar apps. Essential reading for anyone trying to...

Over two million copies sold. Stephen M. R. Covey shows how trust—and the speed at which it is established with clients, employees, and all stakeholders—is the single most critical component of a successful leader and organization. Stephen M. R. Covey, widely known as one of the world’s...

Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

 There's a common strategy used by the fastest growing and most successful businesses of our time. These companies are building their entire customer experience around their digital products, delivering software that is simple, intuitive, and delightful, and that anticipates and exceeds the evolving needs of users. Product-led organizations make their products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities. They represent the future of business in a digital-first world. 

Kindness isn’t merely about getting along with people and being nice. It’s a game changer in business, the door-opener to opportunity, and the key to authenticity and confidence. Discover the true potential of kindness and harness its power. Through years of developing her own kindness...

Drawing from comprehensive knowledge of the INFJ personality type, socionic designations, and the Sigma archetype, this audiobook provides a deep understanding of the Sigma INFJ's unique traits, challenges, and advantages. This audiobook uncovers their self-reliant and independent nature, and celebrates their ability to walk through the world unbound by societal expectations and social programming. Listeners will gain insights into how the Sigma INFJ's dominant introverted intuition and extraverted feeling shape their perception and interactions.

A powerful, timely, and inspiring guide for embracing your most authentic self at work—and why it matters—from the first-ever Chief Heart Officer at VaynerX. Featuring a foreword by Gary Vaynerchuk In a world obsessed with perfection—and workplaces wired for efficiency over...

Vincent Stanley, Patagonia's director of philosophy, with Yvon Chouinard, founder and former owner of Patagonia, draws on fifty years' experience to challenge all business owners and leaders to rethink their businesses in a time of cultural and climate chaos. The authors describe the current impact of manufacturing, commerce, and traditional capitalism on the planet's natural systems and human communities, and how that impact is forcing business to change its ways.

Startup Opportunities is the go-to guide for anyone with a great business idea. Whether it's your first business or your fifth, realistic assessment from the outset can save you a lot of time and money; why pour your heart and soul into a venture that is doomed to fail? Instead, position yourself to win from the very beginning.

"Good" teams build camaraderie, confidence in their abilities, and a solid process for working together. But these internal dynamics—while positive in themselves—can create a wall between the team and the outside world. And that wall can prevent the team from adapting to change and delivering value to the organization. In this updated edition, Deborah Ancona and Henrik Bresman describe an externally focused team model—the X-team—that is even more relevant today than when it was first introduced.

Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. This book is the result.

Be happy to just say "Hell No!" "No" can come in many shapes and sizes, yet saying it can be difficult. We may think it's selfish but this simple word is necessary to thrive in life. This informative, self-help-style, learn-to-say-no book helps you discover and follow your true desires, find more time to invest in those you love, and pursue your real interests.

In the age of Big Data we often believe that our predictions about the future are better than ever before. But as risk expert Gerd Gigerenzer shows, the surprising truth is that in the real world, we often get better results by using simple rules and considering less information. In Risk Savvy, Gigerenzer reveals that most of us, including doctors, lawyers, financial advisers, and elected officials, misunderstand statistics much more often than we think, leaving us not only misinformed, but vulnerable to exploitation. 

Former consultant Dr. Paul Friga distills the guiding principles first presented in the best-selling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual. 

Trust is a word we use a lot. But have you ever learned how to make smart decisions about trust? How to earn the trust of other people? Or, how to repair trust when it breaks down? Rachel Botsman has helped the world’s brightest minds change the way they think about trust. Now, in How to Trust and Be Trusted, she shares those insights with you in five clear principles. Curated to strengthen connection and engagement, these five principles guide the listener through a series of accessible and relatable lessons.

Are you feeling overwhelmed and burnt out by your soul-crushing job and the demands of life? Are you struggling to find balance and fulfillment? It’s time to uncrush your soul and reclaim your passions for life and success!

In The Opportunity Index, BlackRock managing director and cofounder of the #Talkaboutblack movement Gavin Lewis skillfully plots the origins of the racial wealth gap and its impact on the inequalities faced by the Black community today. Weaving a personal and at times moving narrative through some of the most disruptive events of our time, he offers a blueprint for businesses and individuals to understand the risks and opportunities presented by inequality and issues an urgent call to action.

Throughout the history of business, employees had to adapt to managers and managers had to adapt to organizations. In the future, this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive, organizations must rethink and challenge everything they know about work. The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. 

“Teams succeed to the degree that there is a free flow of ideas. Read this book to learn how to bring out the best in others—and in yourself.” —Scott Galloway, bestselling author of The Four and Post Corona Ideaflow: the number of ideas you or your team can generate in a set amount of...

Brought to you by Penguin. The funny and practical guide on how to deal with difficult managers, colleagues, and teams, from the Sunday Times bestselling author of Surrounded by Idiots. Being driven crazy by a micro-manager? Frequently drowning under your boss's unreasonable expectations?...

"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is...

Tribes are groups of people aligned around an idea, connected to a leader and to each other. Tribes make our world work, and always have. The new opportunity is that it's easier than ever to find, organize, and lead a tribe. The Web has enabled an explosion of all kinds of tribes - and created shortage of people to lead them. This is the growth industry of our time. Tribes will help you understand exactly what's at stake, and why YOU can and should lead a tribe of your own.