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Penguin presents the audiobook edition of Michael O'Leary by Matt Cooper, read by Stephen Hogan. September 2017. Ryanair cancels over 700,000 bookings, and its powerful PR juggernaut comes shuddering to a halt. For once, the airline's aggressive and flamboyant CEO, Michael O'Leary, is contrite and apologetic. A month later Ryanair announces increased passenger traffic for October, year-on-year growth and increased profits. Its share price soars. For the moment, it appears, a fundamental shake-up of Europe's biggest airline is off the table.

In The Infinite Game, Sinek applies game theory to explore how great businesses achieve long-lasting success. He finds that building long-term value and healthy, enduring growth - that playing the infinite game - is the only thing that matters to your business.

In recent years, the world of politics has taken a series of disastrous wrong turns. We have witnessed leaders who can't - or shouldn't be allowed to - lead, policies that are either self-serving or don't work, and world views that are corrosive or short term. Alastair Campbell's aim in But What Can I Do? is twofold: to explain why things have gone so wrong, and to show what we can to help put them right. A mix of polemic, analysis and practical advice, this is a political masterclass from a master political commentator and strategist.

Tony Hsieh's first successful venture was in middle school, selling personalized buttons. At Harvard, he made a profit compiling and selling study guides. In 1998, Hsieh sold his first company to Microsoft for $265 million. About a decade later, he sold online shoe empire Zappos to Amazon for $1.2 billion. The secret to his success? Making his employees happy. At its peak, Zappos's employee-friendly culture was so famous across the tech industry that it became one of the hardest companies to get hired at, and CEOs from other companies regularly toured the headquarters.

For his entire childhood, Jesse Cole dreamed of pitching in the Majors. Now, he has a life in baseball that only he could have imagined: he met the love of his life in the industry; they shaped Savannah, Georgia’s professional team into the league champion Savannah Bananas; and now the Bananas have restyled baseball itself into something all their own: Banana Ball.

In Creative Leadership, Rama Gheerawoo applies the mind of a design expert to the twenty-first-century organisation. In particular, his book shows how success in the future will increasingly be dependent on a mastery of three basic principles: creativity, clarity and empathy. Drawing on his own experience in leading over 100 design projects with government, business and the third sector, it sets out a blueprint for engagement and success that applies to everything from small enterprises, to large multinationals.

No one embodies winning more than Bill Belichick, the greatest American football coach of all time. Over the past fifty years, Belichick has been a man of notoriously few words, believing that a coach should keep a low profile. After he left the Patriots in 2024, he briefly became a coach without a team. He spent that year writing down the principles he learned from his father, Navy football, and from his forty-nine-year coaching career.

During Southgate's eight years at England, in one of the highest profile roles in the country, Southgate forged a unique management style, combining calm empathy with mental resilience, emotional intelligence and strong accountability. His leadership at England propelled the national team to its most sustained success in fifty years, reaching the 2018 FIFA World Cup Semi Final and the UEFA Euro 2020 and 2024 Finals. In the process, Southgate revitalised and reshaped the national team's footballing identity.

How are some people so much smarter than the rest of us? Where do visionary creatives and savvy decision-makers like Vincent van Gogh, Steve Jobs, Abraham Lincoln, Maya Angelou, Nikola Tesla, Marie Curie, Albert Einstein, Wayne Gretzky, Warren Buffett, and William Shakespeare get their extraordinary mental abilities? In 2021, researchers at Ohio State’s Project Narrative, renowned for collaborations with NASA, Hollywood, and Silicon Valley, announced they had the answer. They named it Primal Intelligence.

In Radical Tenderness, Gisele Barreto Fetterman courageously shares her story of power through vulnerability—from her childhood survival years as a Brazilian-American undocumented immigrant, to the prejudice she experienced in corporate and political settings, to her hardships and resilience stepping into her husband’s role when he suffered a stroke. Through it all Gisele learned that leading with tenderness—whether at the office, as a boss, or as a human being—can help us face challenges in a healthier, more authentic way, and in turn guides others to do the same.

Do you feel vulnerable to the whims of your boss, peers or internal politics, pushing through each day with an undercurrent of anxiety? Maybe you're micromanaged, interrupted in meetings, saddled with busy work or overlooked for career opportunities. But what if you could subtly teach those above you to value your ideas and treat you with respect - without ever changing your job title?

Every big project – whether it’s technology, sneakers or a neighbourhood café – requires a big investment to get going. Unfortunately, most of them flop. Too many teams waste time, money and opportunity because they follow the wrong strategy and lose sight of what really matters. As designers and investors, Jake Knapp and John Zeratsky have helped hundreds of teams bring new products and services into the world. Click is their proven system for starting projects the right way, to make better decisions and move swiftly towards a solution that clicks with customers.

Do you want to achieve success in your personal and professional endeavours? The first step is to see a reality where success is possible. Only when we choose to believe we live in a world in which challenges can be overcome, in which our behaviour matters, and in which change is possible can we summon all our drive, energy, and emotional and intellectual resources to make that change possible. In Before Happiness, Shawn Achor former Harvard professor, and bestselling author of The Happiness Advantage, introduces a groundbreaking new theory about success and human potential.

While building the Virgin Group over the course of forty years, Richard Branson has never shied away from tackling seemingly outlandish challenges that others (including his own colleagues on many occasions) considered sheer lunacy. He has taken on giants like British Airways and won, and monsters like Coca-Cola and lost. Now Branson gives an inside look at his strikingly different, swashbuckling style of leadership.

Harvard Professor Amy Edmondson has spent four decades arguing that productive failure hold the key to lasting success. The world's leading expert on psychological safety, her research has shown that the most successful environments are those in which we can fail effectively - without our mistakes being held against us. Now, Edmondson offers a revolutionary framework to get these failures right. She outlines the three archetypes of failure - simple, complex, and intelligent - before revealing how to minimise the consequences of the bad failures and maximise the potential of the good.

Too many people focus on their destination—having a perfect, fulfilled life on paper—and not their direction, what they enjoy doing and what makes them feel good. This leaves us feeling frustrated and stuck. Directional Living will help you to find work that doesn't feel like work, to look forward to Monday as much as Friday, and to wake up every morning and think "I am doing exactly what I'm meant to be doing". It's a powerful new philosophy packed with practical tools to help you find meaning in your career and therefore life.

If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing retention, engagement, and in the process, profits. Joey Coleman, one of the world's leading experts on employee experience, reveals practical strategies that will teach you exactly how to recruit top talent, bring them onboard successfully, and keep them engaged while they produce remarkable results for years to come.

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

The training to become a fighter pilot is among the most competitive and difficult in the world. Pushing a cutting-edge jet to its limits at over 1,000 mph means that every split-second decision can have catastrophic consequences. Throughout his career in the cockpit of the world's most advanced and expensive weapons systems, Hasard Lee learned to master skills at the apex of decision-making theory and practice. Now he shares gripping firsthand accounts from his time as a fighter pilot, and distills what he's learned into a powerful ACE Helix framework that can be used in business and in life.

Charles Handy is one of the giants of contemporary thought. His books on management – including Understanding Organizations and Gods of Management – have changed the way we view business. His work on broader issues and trends – such as Beyond Certainty and The Second Curve – has changed the way we view society. In his new book, Handy, looking back over a rich and varied life, shares the lessons he has learned along the way. What things really matter? What daily worries should we learn to treat as unimportant? How do we become more accepting of ourselves and of those around us?