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Why Hiring Older Workers Could Rescue the Hospitality Sector

Why Hiring Older Workers Could Rescue the Hospitality Sector

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Is your organisation missing out on a powerful and overlooked talent pool?
In this episode of the Inclusive Growth Show, Toby Mildon speaks with Dr Andrew Jenkins, an expert in employment and age discrimination, to explore why older workers could be the key to solving the UK’s persistent hospitality staffing crisis.

With insights from Andrew's extensive research and real-world examples - including B&Q’s game-changing recruitment strategy the episode dismantles common myths about older employees and reveals the untapped potential of a multi-generational workforce.

Key takeaways include:

  • The damaging impact of age-based stereotypes in hiring
  • Why older workers are a viable solution to post-Brexit staffing gaps
  • How flexible recruitment strategies can attract talent over 50
  • The business case for a multi-generational workforce
  • Practical steps for building age-inclusive workplaces

Guest Highlights:
Guest: Dr Andrew Jenkins
Title: Lecturer in Management
Institution: University of Cumbria / University of Huddersfield

Resources mentioned:

  • CIPD 2022 report: Understanding Older Workers
  • Centre for Aging Better: Employer Guide
  • Personnel Today article by Mary Bright
  • Age UK: Ageism at Work

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