When a contractor leaves your group practice—whether by your choice or theirs—it can stir up a mix of emotions and logistical challenges. In this episode, I’m walking you through the three key areas to focus on during this transition: taking care of yourself, supporting the contractor, and ensuring clients feel cared for. You’ll leave with practical steps to navigate the process with clarity, professionalism, and compassion.

What You’ll Hear:

• How to prepare yourself emotionally and practically before having a tough conversation.
• Ways to support a contractor in their exit while protecting your business and reputation.
• Why your offboarding process matters—and what to include to keep things clear and professional.
• The best way to communicate with clients so they feel supported and valued.
• Practical tips to avoid burning bridges and maintain strong relationships, even through change.

Meet the Host: Lisa Catallo

Lisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.

Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.

Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.

When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.

Connect with the Host:

Website: www.grouppracticenetwork.ca

Instagram: instagram.com/grouppracticenetwork

Facebook: facebook.com/grouppracticenetwork

LinkedIn:www.linkedin.com/in/lisa-catallo

Loved this episode? Let’s take it a step further.

Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.

👉 Download it here

And if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.

✨ You don’t have to do this alone. Check it out here

Empowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/gifts

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