In this episode of More Than a Broker, three members of Spot’s Red Technologies team sat down to discuss the integration of AI in logistics, focusing on its definitions, importance, and the journey of implementation at Spot.

Director of Red Technologies Ben Garvin led a conversation with Alex Johnson, Director of Development Operations, and Tyler Hampton, Director of Data Science and Engineering, that focused on the significance of intelligent automation, the workforce skills gap, and the evolving nature of jobs driven by AI. They share insights on successful case studies, common pitfalls in AI adoption, and the future roadmap for AI innovations at Spot, highlighting the collaborative culture that drives their technological advancements.

About Red Technologies

Red Technologies, a wholly owned subsidiary of Spot, was founded by Andy Schenck and Andrew Elsener in 2019. Through their experience in the 3PL space and building a network of close relationships with carriers and shippers, Andy and Andrew realized that having the right technology in place would increase efficiency and streamline communication for their customers and their customers’ operations. Rather than implementing an out-of-the-box solution, they developed proprietary software, MySpot, a transportation management system (TMS) that provides complete visibility into customers’ supply chain operations.

Reasons to Listen

· Go beyond the hype and learn how AI is genuinely engineered to understand and act on complex business information.

· Discover why intelligent automation is the critical engine for optimizing your business processes right now.

· Understand how AI will redefine jobs—and the essential skills developers need to maintain mastery in an automated world.

· Hear why establishing a single source of data truth is the absolute prerequisite for any effective AI deployment.

· Learn the proven strategy of focusing on high-value problems one at a time to guarantee superior AI solutions that boost customer service and efficiency.

· Get the critical insights on why deep collaboration between technical and business teams is non-negotiable for successful AI adoption.

· Get an exclusive look at how AI will transform Spot's customer support and pricing models—and what that means for you.