Employee theft is more common in veterinary medicine than many leaders realize, affecting everything from inventory to controlled substances to client payments. In fact, almost every employee has engaged in some theft at some point in their career and yet, no one talks about it.

In this episode, we explore the scope of the problem, why theft occurs, and the significant financial, legal, and patient safety consequences it can create. Theft is a rampant issue that affects every hospital and this podcast seeks to provide insights and tips on how to reduce it in your hospital.

I had a practice owner recently tell me that it was not worth her money to send vet techs/assistants and client service reps to in-person learning events. I was speechless. The reality is, they are not alone in their thought process. The average CE allowance for a vet tech/assistants is $250 which doesn't even cover the cost of the registration. This podcast dives into why the cost of not paying in full for education is more expensive than paying for it.

Do first impressions actually matter? They do and they are more important now more than ever. This podcast jumps into why first impressions of your hospital and yourself matter and how to make yours stand out. We all judge others based on our first impression and its important to take control of your first impression.

Culture is the queen of your hospital, but what exactly is culture, and how do you create it intentionally? In this episode, we'll explore the key elements that shape veterinary team culture and the daily actions that strengthen or weaken it. This episode will address strategies to build a workplace where people want to stay, grow, and succeed together.

Sometimes the biggest obstacle is inside your own head telling you that you can’t or that it's terrible. Self-doubt, fear, and constant negative thoughts can quietly sabotage you. In this episode, I'll discuss how being your own worst enemy shows up, why it happens, and how to break free from patterns that hold you back. It’s time to start becoming your own strongest ally.

These young kids don't want to learn! I have too many newbies and no time to train! This podcast breaks down how to start creating a learning environment in your hospital so you can develop a culture of training and learning.

Are you struggling to retain your staff? Then this podcast is for you. Let's dive into some data driven ways to retain veterinary staff and actionable items you can take to keep your staff happy and employed at your hospital for a long time. Stop losing staff! Start retaining them.

Bullying is more common than many realize in our workplaces. This podcast talks about systems to put into place to prevent bullying, but also what to do if you are being bullied.