Employee theft is more common in veterinary medicine than many leaders realize, affecting everything from inventory to controlled substances to client payments. In fact, almost every employee has engaged in some theft at some point in their career and yet, no one talks about it.

In this episode, we explore the scope of the problem, why theft occurs, and the significant financial, legal, and patient safety consequences it can create. Theft is a rampant issue that affects every hospital and this podcast seeks to provide insights and tips on how to reduce it in your hospital.

I had a practice owner recently tell me that it was not worth her money to send vet techs/assistants and client service reps to in-person learning events. I was speechless. The reality is, they are not alone in their thought process. The average CE allowance for a vet tech/assistants is $250 which doesn't even cover the cost of the registration. This podcast dives into why the cost of not paying in full for education is more expensive than paying for it.

Do first impressions actually matter? They do and they are more important now more than ever. This podcast jumps into why first impressions of your hospital and yourself matter and how to make yours stand out. We all judge others based on our first impression and its important to take control of your first impression.