Jaclyn Ricci had no formal business training. What she had was street smarts, an entrepreneurial spirit, a strong lifelong work ethic, and a determination to succeed.

She shares how she built The LadyBug Pest & Wildlife Control from the ground up into a six-time IndyStar Best Pest Control award winner, and how she's created a workplace people don't want to leave.

Jaclyn is a licensed structural pest control and nuisance wildlife operator who now speaks at conferences across the country and sits on planning committees for Purdue's Pest Management Conference and the Indiana Pest Management Association.

She talks about what it's like leading in a male-dominated industry, the lessons from her first year in business, and the story behind releasing over 1,000 bats from a church in Zionsville.

Jaclyn also opens up about running a family business with her husband Johnny, and son Jadin, and her plan to scale The LadyBug from $3M to $5M in the next two years.

She also breaks down the systems and culture behind her team's growth, from onboarding to promotion, and why so many of her employees choose to build a career at The LadyBug.

If you're a family business owner figuring things out as you go, or you're looking for a place to work where you can grow professionally and build a career, not just clock in for a job, this conversation is for you.

Other than the founding of the business, succession from one generation to the next is the most important event a multigenerational family business will ever experience.

And yet, most owners delay it, treating succession like something they can deal with later, when retirement is closer, when the next generation is ready, or when it feels more urgent.

That waiting creates real risk and often leads to poor outcomes, and the challenge doesn't rest only with the owners.

Many next-generation leaders are unsure, or unwilling, to take over at all.

In reality, succession is rarely as straightforward as simply preparing the next generation to step into leadership and ownership.

In this episode, Todd Rimer sits down with Bob Paden, a business broker and advisor, owner of Bob Paden Group, a member of Advanced Business Brokers, and a licensed Value Builder professional, to explore what succession planning actually looks like for family businesses.

Bob shares what owners need to understand to protect the value of their business and the legacy behind it.

This conversation goes beyond theory.

Through real-world scenarios, emotional dynamics, and practical steps, Todd and Bob discuss what owners can do right now, before they're forced to, or before it's too late.

Todd Rimer sits down with Rodney Wead, Strategic Partner at Schooley Mitchell, to explore a financial reality many growing businesses experience, but few fully understand.

Revenue is increasing, yet cash feels tighter.
Work is expanding, yet margins feel pressured.
Growth is happening, yet financial stress remains.

Why?

Because growth brings complexity. More employees, more vendors, more software, more contracts, more recurring costs, and more financial commitments that don't go away when sales fluctuate.

While inflation and rising prices play a role, much of the financial pressure businesses feel actually comes from inside their own operations. The systems that worked when a company was smaller often can't support the demands of scale.

This conversation explores why cost control often improves profit faster than revenue growth, how unmanaged contracts and recurring expenses quietly drain margins, and why many businesses can uncover meaningful savings without changing vendors or disrupting operations.

If your company is growing but financial pressure hasn't eased, this episode will help you understand why and what to do about it.