Ron Harvey welcomes Eric Donoho, former Army Sergeant and author of "Canyon of Hope," to explore leadership lessons from military service and personal resilience following combat trauma.

• Eric served in the U.S. Army scout sniper platoon, retiring in 2009 after surviving multiple combat injuries
• Eric's book "Canyon of Hope" explores resilience and how to move forward despite life's hardest hits
• Military leadership at its best means caring for people first – demonstrated when Eric's commanders arranged immediate return home after his son's stillbirth
• Mental health challenges require processing emotions rather than bottling them up
• Leaders must show vulnerability to create psychological safety for team members
• Building trust after damage requires genuine apologies, actions that demonstrate change, and patience
• Mentorship from both military and civilian sources proved crucial to Eric's healing journey
• Finding purpose and meaning after trauma comes from seeing "light at the end of the canyon"
• Eric now helps organizations develop resilient leadership practices
• Leaders who put people first create teams that naturally perform better

The first listener to email Ron at rharve@gcsconsulting.com will receive an autographed copy of Eric's book "Canyon of Hope."

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Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

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Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Ron Harvey welcomes Michael Woodland, owner of Essential Headshots, to explore how his military background shaped his leadership approach and entrepreneurial journey in professional photography.

• Military discipline and structure provided valuable foundation for business ownership
• Michael's father instilled the drive to be the best: "If your job is to tie shoes, be the best shoe tier out there"
• Reinvestment in self-education was crucial for developing photography expertise after military retirement
• Social capital and authentic relationships form the foundation of business success
• The military taught direct communication, which needed adjustment for civilian business interactions
• Active listening is Michael's "secret weapon" for connecting with clients and understanding their needs
• Trust is established through consistent delivery of quality, integrity, discipline, and respect
• Leaders must recognize their weaknesses while leveraging others' strengths for organizational success
• Authenticity matters more than following trends—leaders should "stick to what they know" while adapting

Contact Michael Woodland at 803-237-2536 or find Essential Headshots on social media as @esntlheadshots and at www.esntlheadshots.com

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...

Kelly Shaw shares his 50-year journey in sales leadership, revealing how focusing on quality rather than quantity builds stronger customer relationships and creates "raving fans" who become lifelong clients and referral sources. He explains how understanding personality types, finding the right mentors, and genuinely caring about customers can transform ordinary salespeople into extraordinary performers.

• Traveled extensively through Spain and Europe, maintaining a second home in Malaga
• Developed leadership style from Marine Corps experience and studying great military leaders
• Specializes in turning around retail operations by identifying the right metrics and salespeople
• Demonstrated how focusing on close ratios and customer satisfaction beats pure volume metrics
• Believes in selling as a service: "Selling isn't doing something to somebody, it's doing it for somebody"
• Recommends understanding customer personality types through frameworks like DISC
• Advocates for scripts that salespeople can internalize and make their own
• Emphasizes finding mentors who have achieved what you want to accomplish
• Suggests joining mastermind groups when direct mentorship isn't available
• Believes in surrounding yourself with people who energize rather than drain you
• Recommends always asking "why" to understand customers' deeper motivations

Download Kelly's free book through the link provided and reach him at kshaw@highticketteams.io for help with hiring, training, and motivating salespeople.

Connect with Ron
Just Make A Difference: Leading Under Pressure by Ron Harvey

Learn more about Global Core Strategies

.
.
.
.
.
Disclaimer:

The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this ...