エピソード

  • EP.82: The Trust Problem in Hiring: What Remote Work Has Exposed
    2026/07/17
    Unmuted Podcast | Episode #82Topic: The Trust Problem in Hiring: What Remote Work ExposedGuest: Kristina Benassi – Senior Manager, Talent Acquisition, Euna SolutionsGuest LinkedIn: https://www.linkedin.com/in/kristinabenassi/Host: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp Episode Overview: Remote hiring changed everything. Organizations can now recruit talent from virtually anywhere, using virtual interviews, AI-powered tools, and digital hiring processes that are faster and more scalable than ever before. But every innovation comes with trade-offs. As hiring fraud, AI-assisted interviews, proxy candidates, and increasingly polished online personas become more common, many organizations are realizing that the traditional signals they once relied on to assess talent are no longer as reliable. The bigger question isn't simply how to prevent fraud. It's how to design hiring processes that prioritize trust, authenticity, and long-term hiring success. In this episode, Kristina Benassi joins Jeff Waldman to explore what trustworthy hiring looks like in a world where technology has fundamentally changed both how candidates present themselves and how employers evaluate talent. We explore: 👉 Why remote hiring optimized for convenience, but not always for confidence👉 What organizations have unintentionally lost as hiring became more digital👉 Why interviews often measure performance under pressure instead of performance on the job👉 Why adding more interviews, assessments, and verification steps doesn't necessarily lead to better hiring decisions👉 Practical principles for designing hiring processes built on trust, authenticity, and better outcomes Whether you're an HR leader, recruiter, hiring manager, or executive, this conversation will challenge how you think about evaluating talent in the age of AI and remote work. About Kristina Benassi: Kristina Benassi is the Senior Manager, Talent Acquisition at Euna Solutions, where she has spent the past six years building and leading the company's talent acquisition function. With more than 15 years of recruiting experience, she leads while remaining hands-on, hiring technical, engineering, and senior leadership talent across a complex, multi-product SaaS organization. Kristina is passionate about the difference between having a hiring process and having a hiring strategy. Her focus is on building hiring systems that are consistent, trustworthy, and reflective of how people actually perform on the job. 🔗 Connect with Kristina: https://www.linkedin.com/in/kristinabenassi/ About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), helping emerging HR, Recruitment, and Work Tech companies accelerate brand awareness and lead generation through Catalyst, our community-driven content and omnichannel marketing solution. 📩 Learn more: https://www.goscalehr.com/ #Podcast #Recruiting #Hiring #TalentAcquisition #HR #FutureOfWork #Leadership #HRTech #RemoteWork #AI
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    21 分
  • EP.81: AI and Workplace Investigations: Finding the Right Balance - Ashley Brown
    2026/07/09
    Unmuted Podcast | Episode #81Topic: AI and Workplace Investigations: Finding the Right BalanceGuest: Ashley Brown – Partner, Filion Wakely Thorup Angeletti LLPHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp Episode Overview:AI is transforming nearly every aspect of HR, and workplace investigations are no exception. From organizing evidence and summarizing interviews to drafting reports and identifying patterns, AI has the potential to make investigations more efficient and consistent. But workplace investigations are ultimately about people. They require trust, fairness, credibility, and sound judgment. As AI becomes more capable, and challenges like privacy concerns, bias, transcription errors, and deepfakes become more common, HR leaders must understand where technology adds value and where human judgment remains irreplaceable. In this episode, Ashley Brown joins Jeff Waldman to explore how organizations can responsibly integrate AI into workplace investigations while maintaining fairness, accuracy, and trust. We explore: 👉 Where AI can improve efficiency during workplace investigations👉 Why credibility assessments and difficult conversations still require human judgment👉 The emerging risks of AI, including bias, privacy concerns, and fabricated evidence👉 How HR leaders can responsibly adopt AI without compromising fairness or trust👉 What the future of AI-powered workplace investigations could look like Whether you're an HR leader, employment lawyer, investigator, or business executive, this episode offers practical guidance for navigating one of HR's most sensitive responsibilities in the age of AI. About Ashley Brown:Ashley Brown is a Partner at Filion Wakely Thorup Angeletti LLP, practising out of the firm's Kitchener-Waterloo and Toronto offices. She advises employers across all areas of labour and employment law, including workplace investigations, human rights, occupational health and safety, employment contracts, executive compensation, labour relations, collective bargaining, and workplace restructuring. 🔗 Connect with Ashley: https://www.linkedin.com/in/ashley-brown-95718a45/🌐 Ashley's Profile: https://filionlaw.com/team-member/ashley-brown/🔗 Filion on LinkedIn: https://www.linkedin.com/company/filion-wakely-thorup-angeletti-llp/🌐 Filion Wakely Thorup Angeletti LLP: https://filionlaw.com/ About ScaleHR:The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), helping emerging HR, Recruitment, and Work Tech companies accelerate brand awareness and lead generation through Catalyst, our community-driven content and omnichannel marketing solution. 📩 Learn more: https://www.goscalehr.com/ #Podcast #AI #WorkplaceInvestigations #EmploymentLaw #HR #Leadership #PeopleAndCulture #HRTech #FutureOfWork
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    25 分
  • EP.26: Insurance Transformation: Catch-Up or Collaboration?
    2026/07/05
    Unmuted Podcast | Episode #26Topic: Insurance Transformation: Catch-Up or Collaboration?Guest: Chris GoryHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp Episode Overview: In this episode of our podcast, titled "Insurance Transformation: Catch-Up or Collaboration?", we dive into the state of the health insurance industry in Canada with our guest, Chris Gory. We explore why the Canadian health insurance landscape seems slow to innovate compared to other markets, particularly the U.S. Over the past 25 years, the industry has struggled to keep pace with the evolving needs of Canadians, especially with the recent surge in demand for coverage in areas like medical marijuana, fertility treatments, and mental health support.We tackle several pressing questions:Why do legacy carriers lag in evolving their coverages for new or niche areas?Are insurtech companies truly disrupting the space, or are they merely partnering with traditional carriers to gain a foothold?What is the potential impact of specialty platforms focusing on niche areas such as fertility, virtual care for kids, and support for women dealing with menopause?What trends are emerging in the Canadian health insurance market?Are there any innovative platforms that our viewers might not yet be aware of?Watch this episode; an insightful discussion on whether the Canadian health insurance industry is perpetually playing catch-up or if there's a shift towards meaningful collaboration and innovation.About Chris Gory:Chris is the President & Employee Benefits Consultant at Orchard Benefits (Launched in 2000 and formerly known as Insurance Portfolio Financial Services). Orchard Benefits specializes in helping startups and fast-growing companies get the right benefits coverage to meet their budgets and the needs of their employees. They began doing business with startups after realizing their insurance needs were unique and needed someone who knew the challenges companies faced. Orchard Benefits works closely with dozens of advisors and organizations across Canada and startups in Toronto’s flourishing tech space. Connect with Chris on LinkedIn at https://www.linkedin.com/in/chrisgory/ or on the Orchard Benefits website at https://orchardbenefits.ca/. About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), a rapidly growing company supporting emerging HR, Recruitment, and Work Tech startups and SMBs with brand awareness and lead generation. Our proprietary solution, Catalyst, blends content strategy, influencer marketing, and omnichannel distribution to help brands cut through the noise. 📩 Connect with ScaleHR: https://www.goscalehr.com/
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    17 分
  • EP.27: The Engagement Equation: Data Meets Action
    2026/07/05
    Unmuted Podcast | Episode #27Topic: The Engagement Equation: Data Meets ActionGuest: Larissa Currah – Founder, LC People ConsultingHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp Episode Overview: Employee engagement is slipping—but collecting more survey data isn't the answer. The real challenge is turning employee feedback into meaningful action. In this episode, Jeff Waldman and Larissa Currah explore how HR leaders can use engagement data to build stronger cultures, improve retention, and create better employee experiences—even during periods of economic uncertainty. We explore: 👉 Which engagement metrics matter most👉 How often organizations should survey employees👉 Best practices for communicating engagement results👉 How to improve engagement during layoffs and cost pressures👉 Practical advice for leading disengaged teams Whether you're an HR leader, manager, or executive, this episode offers actionable ideas for moving from insight to impact. About Larissa Currah: Larissa Currah is the Founder of LC People Consulting and an experienced HR leader who has helped high-growth technology companies build scalable, high-performing cultures. She previously led People Operations at ThinkLP and played a key role in scaling Magnet Forensics through its IPO and eventual acquisition by Thoma Bravo. 🔗 Connect with Larissa: https://www.linkedin.com/in/larissacurrah/ About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), helping emerging HR, Recruitment, and Work Tech companies accelerate brand awareness and lead generation through Catalyst, our community-driven content and omnichannel marketing solution. 📩 Learn more: https://goscalehr.com/book-a-call/ #Podcast #EmployeeEngagement #Leadership #HR #PeopleAndCulture #FutureOfWork #HRTech
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    20 分
  • EP.28: AI and HR: Taking the Leap
    2026/07/05
    Unmuted Podcast | Episode #28Topic: AI in HR: From Experimentation to Everyday ImpactGuest: Manuela (Mani) Paoletta – SVP, People & Culture at AlayaCareHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp Episode Overview: AI has gone from curiosity to everyday reality for HR teams. With tools like ChatGPT and Gemini transforming how work gets done, HR leaders are rethinking everything from talent acquisition to employee experience. But successful adoption isn't just about technology—it's about building confidence, capability, and a culture of experimentation. In this episode, Jeff Waldman is joined by Manuela (Mani) Paoletta to explore how AI is reshaping HR and what leaders can do to stay ahead. We explore: 👉 How Mani's AI journey began👉 Real examples of AI improving HR practices at AlayaCare👉 How to build AI literacy across HR teams👉 Where AI in HR is headed next👉 Practical advice for HR professionals just getting started Whether you're experimenting with AI or looking to accelerate adoption across your organization, this episode is full of practical insights. About Manuela (Mani) Paoletta: Manuela (Mani) Paoletta is the Senior Vice President, People & Culture at AlayaCare. She is a recognized HR leader known for integrating AI into the employee lifecycle and has held leadership roles at Shutterstock, TAXI, Gameloft, and Dassault Systèmes. Mani is passionate about helping organizations apply AI in practical, people-centered ways. 🔗 Connect with Mani: https://www.linkedin.com/in/manuela-mani-paoletta-42a1523/ About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), helping emerging HR, Recruitment, and Work Tech companies accelerate brand awareness and lead generation through Catalyst, our community-driven content and omnichannel marketing solution. 📩 Learn more: https://goscalehr.com/book-a-call/ #Podcast #AI #HR #HRTech #FutureOfWork #Leadership #PeopleAndCulture #ChatGPT
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    20 分
  • EP.29: AI at Work - Navigating the New Frontier of HR Governance and Adoption
    2026/07/05
    Unmuted Podcast | Episode #29Topic: AI at Work - Navigating the New Frontier of HR Governance and AdoptionGuest: Ryman StringerHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp In this latest episode of the Unmuted Podcast, we delve into the rapidly evolving landscape of AI in Human Resources with our esteemed guest, Ryman Stringer. AI is revolutionizing many aspects of our lives, including how we practice and think about HR. It’s been incredible to witness the transformation and innovation happening in our field.We’re seeing significant adoption of AI-powered chatbots, enhanced predictive analytics, and the growth of AI-driven learning and development tools. But this is only the beginning. The potential of AI in HR is vast and yet to be fully realized.However, with great power comes great responsibility. The adoption of AI introduces a host of challenges and ethical considerations, including systems bias and fairness, employee privacy, data privacy, and overall governance.In this episode, we explore these critical issues and more through a series of thought-provoking questions for our guest:1) What is AI governance?2) Why should we care about governance in HR?3) With so many AI tools available, it can feel like the Wild West. How should organizations determine which tools to use and which to avoid?4) The role of IT in managing tech stacks has changed. What role, if any, should HR play in the adoption and implementation of AI?5) What are the biggest challenges HR faces when adopting AI, and how can they be overcome?Tune in for a comprehensive look at AI in HR and discover how to navigate the new frontier of HR governance and adoption. Don’t miss this insightful conversation packed with actionable advice and expert insights!About Ryman Stringer:Ryman is a culture and people ops guru with experience in recruiting and developing AI talent. She currently leads people operations, HR, and talent acquisition for KUNGFU.AI, an artificial intelligence professional services firm. Her interests and expertise lie in emerging tech, AI ethics, remote-first culture building, DEI, and scaling startups through a people-focused lens. She is a graduate of Leadership Austin’s Emerge program and is a two-time nominee for Austin Business Journal’s Women in Business.Connect with Ryman on LinkedIn at https://www.linkedin.com/in/rymanstringer/About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), a rapidly growing company supporting emerging HR, Recruitment, and Work Tech startups and SMBs with brand awareness and lead generation. Our proprietary solution, Catalyst, blends content strategy, influencer marketing, and omnichannel distribution to help brands cut through the noise. 📩 Connect with ScaleHR: https://www.goscalehr.com/
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    20 分
  • EP.30: The Accommodated Journey: Ensuring Success in the 1st 90 Days & Beyond
    2026/07/05
    Unmuted Podcast | Episode #30Topic: The Accommodated Journey: Ensuring Success in the 1st 90 Days & BeyondGuest: Kate KalcevichHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp In this insightful episode of the Unmuted Podcast, we delve into the crucial topic of workplace accommodations and their impact on employee success, particularly in the pivotal first 90 days. Our guest expert, Kate Kalcevich, sheds light on the various stages of the employee journey where accommodations can make a significant difference.Key Discussion Points:1. Points of Accommodation in the Employee Journey: we explore the critical touchpoints where accommodations can be most effective, from the initial job application to onboarding and ongoing employment.2. Accommodations for Job Applicants and Candidates: Kate discusses essential accommodations that should be made during the hiring process to ensure that all candidates have an equitable opportunity to succeed.3. Post-Hire Accommodations: we examine the range of accommodations employers can offer once an employee has started working, ensuring that they are set up for long-term success.4. Role of Technology in Accommodations: the conversation shifts to how technology can facilitate both physical and behavioral accommodations, enhancing the overall employee experience.5. Identifying Unrecognized Accommodation Needs: Kate provides strategies for addressing situations where an employee may not be aware of their need for accommodations, ensuring that no one is left without the support they require.Let's take a deep dive into the world of workplace accommodations, where we uncover practical insights and strategies to create a more inclusive and supportive work environment for everyone.About Kate Kalcevich:Kate Kalcevich has championed accessibility primarily for digital services, but also in the area of workplace accommodations, since 2001. Kate is currently the Head of Accessibility Innovation at Fable, a leading accessibility company enabling the development of inclusive digital products. In her role at Fable, she focuses on helping large organizations practice innovative approaches to accessibility. Kate wears hearing aids in both ears.Connect with Kate on LinkedIn at https://www.linkedin.com/in/katekalcevich/. About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), a rapidly growing company supporting emerging HR, Recruitment, and Work Tech startups and SMBs with brand awareness and lead generation. Our proprietary solution, Catalyst, blends content strategy, influencer marketing, and omnichannel distribution to help brands cut through the noise. 📩 Connect with ScaleHR: https://www.goscalehr.com/
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    24 分
  • EP.31: The Evolution of HR Tech: PeopleOS vs HRMS
    2026/07/05
    Unmuted Podcast | Episode #31 Topic: The Evolution of HR Tech: PeopleOS vs HRMSGuest: Noah MarksHost: Jeff Waldman – Founder & HR Tech Evangelist at ScaleHR & SocialHRCamp In this episode, we explore the dynamic evolution of the HR tech industry over the past decade, moving from outdated, cumbersome platforms to today's sleek, mobile-first, and AI-integrated systems. While delving into the key differences between PeopleOS and HRMS, we recognize that HRMS initially aimed to enhance administrative functions like payroll, recruitment, and employee data management, eliminating paper processes and improving scalability for administrators. However, focusing solely on the administrator experience is now inadequate. User experience is paramount, driving the concept of People OS, which parallels the hyper-personalization seen in customer experiences across various industries.Discussion Points:1) Fundamental Differences and Core Functionalities: Host Jeff Waldman and guest Noah Marks discuss the fundamental differences between HRMS and People OS. They highlight the core functionalities that set them apart, with People OS emphasizing a user-centric approach, unlike the traditionally administrator-focused HRMS.2) Evolution of HR Technology:The conversation shifts to the significant evolution in the HR tech landscape over the past decade. Key trends driving the shift from traditional HRMS to PeopleOS are explored, including advancements in mobile technology, AI integration, and the increasing importance of user experience.3) Benefits and Challenges of Adopting PeopleOS:The episode examines the main benefits of adopting a People OS over a traditional HRMS, such as enhanced user engagement and streamlined processes. Conversely, challenges organizations might face during this transition are also discussed, providing a balanced view of the shift.4) Real-World Examples and Case Studies:Noah Marks shares real-world examples and case studies of organizations that have successfully implemented PeopleOS. These examples illustrate the significant impact on HR processes and overall employee experience, offering listeners practical insights.5) Future Innovations in HR Technology:Looking ahead, the discussion anticipates the future evolution of HR technology. Innovations and emerging technologies expected to shape the future of PeopleOS and HRMS are explored, giving listeners a glimpse into the potential advancements on the horizon.About Noah Marks:Noah Marks is a South African-born Go To Market Specialist, living in Israel and working at DreamTeam. Noah leads the company's growth efforts for their revolutionary PeopleOS, bringing this awesome and game-changing product to the strongest HR leaders around the globe.(Edited)Connect with Noah on LinkedIn at https://www.linkedin.com/in/noahrubinmarks/.About ScaleHR: The Unmuted Podcast is powered by ScaleHR (https://goscalehr.com/), a rapidly growing company supporting emerging HR, Recruitment, and Work Tech startups and SMBs with brand awareness and lead generation. Our proprietary solution, Catalyst, blends content strategy, influencer marketing, and omnichannel distribution to help brands cut through the noise. 📩 Connect with ScaleHR: https://www.goscalehr.com/
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    28 分