Under the Hood: The Grit Behind Small Business Ownership
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Under the Hood: The Grit Behind Small Business Ownership
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🔧 Guest:
Jake Gordon, Yardley Service Center
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🛠️ Episode Description:
Running a small business ain’t for the faint of heart—and running an auto shop? Whole other level of grit. In this episode, we sit down with Jake Gordon of Yardley Service Center to pop the hood on what it really takes to lead a local service business through chaos, customer demands, and constant curveballs.
Jake gets real with us about launching his shop during the red-zone shutdowns of 2020, navigating the pressure of business ownership while raising a young family, and the balance between staying sane and staying in service. We also kick around some creative (and kinda genius?) local marketing ideas, talk through the myths around auto repair shops, and dig into how transparency builds lifelong customer trust.
We laughed a lot, swapped some tire disaster stories (yes, Jess really is cursed), and reminded ourselves why community matters—on the road and in business.
👀 In this episode:
✨ Our Favorite Quote:
“Sometimes I just need five minutes where nobody’s asking me a question… and I don’t have to answer it with an intelligent response.”