e.l.f. lives by the mission of being "a bold disruptor with a kind heart" a refreshing stance when disruption is rarely paired with kindness. Kory explains why kindness is at the core of how e.l.f. operates, what it actually looks like in practice, and what holds most people back from embracing it.

Links

• Unreasonable Hospitality by Will Guidara
• G.O.A.T. Wisdom by Dr Brent Ridge

Timestamps

00:00 - Start
00:53 - Being a bold disruptor with a kind heart
03:11 - The difference between being kind and being nice
08:02 - Why we should be kind to our competitors
09:30 - The science to kindness
10:56 - Why fear of embarrassment stops us being kind
17:02 - The power of kindness for your career
19:08 - Kindness doesn’t have to be big gestures

Every week, Jon and Kory pull back the curtain on the messy, unfiltered reality of building a career on your own terms. Throughout their long and successful careers, they've had their fair share of sh*tty moments and even sh*ttier bosses. From Kory being literally barked orders at in her first job, to Jon being fired after just 3 months at his dream job. These are the moments that make you question everything. But they're also the moments that shape you. Tune in for the lessons, the laughs, and zero sugarcoating.

Timestamps

00:00 - Start
00:37 - Why sh*tty moments?
01:24 - Kory moment #1 - the fire that fuels you
04:20 - How to be a good boss
05:43 - Jon moment #1 - when to have the hard conversations
11:13 - Kory moment #2 - a lesson in de-escalation
16:28 - Jon moment #2 - impossible and unreasonable expectations
20:59 - Kory moment #3 - be careful of the bridges you burn
25:51 - Jon moment #3 - the power of being vulnerable

How are great products created through innovation? Jon and Kory tackle this topic bringing entertaining examples from their careers, including the runaway success of e.l.f.'s Power Grip primer. So what's the key to innovation? Culture, constraints, and most importantly, being close to your customer.

Timestamps

00:00 - Start
01:04 - Why innovation is Jon’s favourite marketing topic
01:35 - Creating the cultural conditions necessary for innovation
04:25 - The measuring stick for innovation
06:23 - Why innovation fails
08:19 - The innovation of e.l.f.’s Power Grip Primer
15:09 - How constraint breeds innovation
20:07 - Innovation when you’re close to your customer