For years, automotive interior design has trended toward minimalism, which combined with smartphone and other tech trends has led automakers to move an ever increasing amount of functionality to the touchscreen. However, some automakers and regulators are pushing back. Join Chris, Derek, and Lisa as they discuss the touchscreen design considerations, safety issues, and give their thoughts on the future of touchscreens in the car.

Last year, Human Factors and Ergonomics professionals from Delft University of Technology published a paper arguing that their field was losing credibility and significance. Join Chris, Derek, and Lisa (our three human factors professionals) as we discuss this article and the profession as a whole. Is the paper correct? What are the dangers facing our profession? What can be done to make it more impactful?

Can it be? Yes! UX Soup has returned with the original gang! Join Chris, Lisa, and Derek as they return to the mic to talk about the UX of ChatGPT and other large language models (LLMs). They discuss applications, its impact on UX research, and for Condensed Soup share their silliest AI experiences, with a singalong at the end.

This week, Lisa sits down with Serena Nüsing and Stéphanie Krus and their research project “Practitioner’s Stories” where they and their team volunteered their time to examine the needs of the service design community. Listen as we discuss some of their discoveries from the interviews they conducted with other professionals in the field and how the process itself impacted participants and indeed their own roles as service designers.

Practitioner Stories

You can follow the team on twitter at @PractitionerSt1

The Practitioner Stories Team Contact Info

Angela Orviz, twitter - @Artmadillo

Serena Nüsing, twitter - @SerenaNusing

Stéphanie Krus, twitter - @StephanieKrus

Vinishree Verma, twitter - @Vinishreee

Send us your thoughts and comments or ask us anything by emailing us at

Today we really go beyond the buzzwords and discuss in full the buzzword of the year: the metaverse. Chris welcomes David MacQueen from Strategy Analytics to discuss what the metaverse is, why it is, what use cases it enables, how we will interact with it, and why augmented reality is the key to future metaverse adoption.

SA's Metaverse research

David MacQueen on LinkedIn

Send us your thoughts and comments on the metaverse or ask us anything by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

In-air gestures have been around for several years, from the Xbox Kinect to some smartphones and automotive. Join Chris and Diana as they discuss the UX of in-air gestures -- the foundational barriers gesture recognition faces, the use cases that consumers want, and issues to consider when designing them. In Condensed Soup, they discuss their favorite experience with in-air gestures.

SA Research on gestures

Send us your thoughts and comments on in-air gestures or ask us anything by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

It is long past due that gaming UX is discussed on UX Soup, so Chris rectifies that by welcoming Chirag Upadhyay, who is an industry analyst at Strategy Analytics focusing on PC and game consoles. They discuss gaming UX trends over the past few years, mobile gaming, and factors that will impact the gaming user experience in the future.

Chirag Upadhyay on LinkedIn

Chirag's research

Send us your thoughts and comments on gaming UX or ask us anything by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice

Diana and Lisa welcome back to the podcast Dr. Gary Burnett from the University of Nottingham. Gary started teaching graduate classes on the metaverse, and held their lectures in the virtual world of "Nottopia." Gary discusses the impetus behind Nottopia, how students responded, how social norms developed, and lessons learned along the way.

Dr. Gary Burnett on LinkedIn

Article by Gary on Nottopia

Send us your thoughts and comments on the metaverse or ask us anything by emailing us at UXSoup@strategyanalytics.com.

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice