Turn Learners Into Owners with Allie Cope
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Turn Learners Into Owners with Allie Cope
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In this episode of Training That Works, Rustin Schroeder talks with Allie Cope about what actually makes adults learn... and what quietly kills impact. She unpacks her most memorable team training from her Blue Bottle Coffee days, where teach backs, creativity and real psychological safety shaped her personal facilitation style. Then she gets spicy on what fails… micro training for real skills, uncanny AI avatars, and the cost of a weak facilitator.
Allie shows how to listen beyond surveys to design training people will use. She digs into manager enablement, performance reviews, and why “ask one layer deeper” changes the whole solution. You’ll hear why Turn the Ship Aroundmatters for building owners, the Leadership Architect Guide she keeps within reach, and how years in customer service forged her empathy, communication and patience. If you want training that earns attention, shifts behavior and sticks… this one pays off.
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