In this episode of Training That Works, Rustin Schroeder talks with Jeff Moss about turning ordinary training into an unforgettable experience that actually drives results.

Jeff reveals how most companies waste time on content-heavy training that no one remembers, and what it takes to build sessions people talk about for months. He shares how shifting from “information delivery” to “experience design” changed everything from employee engagement to performance outcomes.

You’ll hear the surprising role energy and emotion play in learning, the simple mindset that separates effective trainers from forgettable ones, and the strategy Jeff uses to make every participant feel like the training was built just for them. This episode will challenge how you think about development, leadership, and what it really means to create transformation inside your organization.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Razan Naqeeb about how listening is the ultimate advantage in sales, leadership, and training.

Razan shares how her career transformed the moment she stopped trying to sell and started truly hearing her clients. She explains how active listening uncovers hidden needs, strengthens trust, and turns one-time buyers into long-term partners. Her approach flips the traditional sales playbook: less pitching, more presence.

You’ll learn how she trains teams to listen between the lines, why silence is often more powerful than strategy, and how this skill fuels both customer success and leadership development. Razan reveals what most onboarding programs miss, how to fix communication breakdowns fast, and why listening is the single most profitable skill most professionals ignore.

If you lead, sell, or train people, this episode will show you how mastering the art of listening can unlock performance you didn’t think was possible.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Casey Poston about why the best training programs don’t sound like training at all.

Casey reveals how most leaders unknowingly kill engagement by forcing people into rigid scripts and checklists. He explains how to unlock authentic communication by getting reps to use their own words and why this simple shift drives confidence, connection, and real performance.

They dive deep into the psychology behind motivation, showing how asking what demotivates people often uncovers more than traditional engagement surveys ever could. Casey shares practical examples of how to build psychological safety in a training culture, how technology can amplify, not replace, human connection, and why every training leader should measure outcomes in emotions, not just metrics.

If you’re a business leader, trainer, or coach who’s tired of surface-level results and ready to create training that actually sticks, this episode will change the way you think about communication and culture.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Ashley AuBuchon-Arcand, a pivotal leader behind IBM’s global productivity transformation, an effort that unlocked $3.5 billion in measurable gains across the organization. She shares how IBM built a company-wide productivity program that aligned AI, culture, and human capability building to drive growth at scale.

Ashley breaks down the real reasons productivity initiatives fail, how her team got executive buy-in for change, and the surprising truth about measuring value that actually drives results. What started as a bold strategic initiative became a movement that reshaped how thousands of IBMers work and think.

By the end, you’ll know exactly how IBM connected technology to human performance, why “value creation” beats cost-cutting every time, and the mindset shift that made this transformation possible.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Adam Willson about how to build stronger sales teams by starting with mindset. Adam explains why most sales training fails because it focuses on fixing results before fixing behavior and behavior before fixing mindset. He shares proven strategies for creating a culture where salespeople coach each other, stay accountable, and drive real performance without top-down pressure.

Listeners will learn how to make training stick by shifting from information to transformation. Adam reveals how he turns resistant reps into confident performers, why money-based incentives often miss the mark, and how leaders can use healthy peer pressure to create lasting growth. If you want better sales results, stronger team culture, and a repeatable system for development, this conversation gives you the roadmap.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Juliette Mao about the truth behind soft skills and why mastering emotional intelligence, leadership, and communication is the real key to business growth.

Juliette reveals her journey from high-performing tech sales leader to founder of a training company that helps organizations build better managers and stronger teams. She exposes why most corporate training doesn’t work, how to design learning that actually sticks, and the science behind developing EQ, confidence, and influence at work.

You’ll learn how top leaders build trust faster, handle conflict better, and create cultures where people want to perform. If you’ve ever wondered how to turn “soft skills” into measurable business results… this episode will change the way you think about leadership forever.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Aparna Muralidharan about the moment she realized her training programs were failing… not because the content was bad, but because it lived outside the work. One conversation, one failed rollout, and one surprising experiment flipped everything she believed about enablement.

Aparna shares how she rebuilt her approach from the inside out, embedding learning into the daily rhythm of the team. No decks. No theory. Just real reps doing real work and learning as they go.

The results? Faster adoption, stronger pitches, and a culture that trains itself. But it didn’t happen overnight… and what she discovered in the process might change how you design training forever.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

In this episode of Training That Works, Rustin Schroeder talks with Lisa Hammack about a moment that completely flipped how she thought about training. One workshop changed everything — teams stopped zoning out, started solving real business problems, and leadership actually used their ideas. It wasn’t luck. It was one simple shift: starting with goals instead of content.

But that breakthrough didn’t come easy. Lisa had to fight through the usual noise — slide decks, scattered buy-in, and “training for training’s sake.” She reveals what finally made her programs stick… the tools she uses to bring learning inside the flow of work… and the exact question she asks before every session that guarantees ROI. By the end, you’ll see why most training fails — and how one change can make your team unstoppable.

🎙️ Training That Works — where top performers share what actually works.

🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com