Ninety-eight percent of small practices believe they're HIPAA compliant. Far fewer actually are — and that gap tends to sit quietly until an audit, a complaint, or a breach forces it open.

In this SNACK episode, Miranda Dorta turns the mic on Tracy Cherpeski for an unscripted conversation about the compliance question providers ask quietly after everything else has been covered: how do I actually know if I'm in compliance?

They talk through why so many providers wait until something goes wrong, the one area practices most often assume they've got covered (and usually haven't), and why “better safe than sorry” beats “no news is good news” every time.

Tracy also shares a simple, low-cost first step any provider can take today — no big budget required.

Read the full show notes, memorable quotes, and key takeaways.

Podcast Episode With Compliance Expert Dr. Natasha Guess: Don’t Wait for the Audit: Three Compliance Gaps Hiding in Your Practice Featuring Dr. Natasha Guess, EP 270

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Will a patient check-in kiosk cost your practice the human touch, or give it back? In this episode, Tracy Cherpeski talks with Aaron Westphal, president of Kiosk Group, about self-service technology for independent healthcare practices.

Aaron started in professional kitchens, and he explains why a good kiosk setup works like a well-run line: many stations, one plate. He and Tracy cover how kiosks connect with your EHR, why you still need a great front desk, the difference between automation and AI, and why fear of technology can quietly cost a practice time and money.

You will also hear how to decide whether your problem is about people, systems or tools, why modular technology can grow with you, and the first question Aaron asks every prospective customer.

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What's the most important financial document a practice owner will ever have? It's not a mutual fund, a will, or a trust — according to this episode's guest, it's a written financial plan. Tracy Cherpeski sits down with Mike Milligan, founder of One Oak Financial, a B Corp certified firm that works with high-income earners, especially physicians and practice owners.

Mike spent his early career on Wall Street before building a firm around impact over profit. In this conversation, he draws a sharp line between practices that are thriving and practices that are just surviving, and explains why some people own a business while others just own a job.

They also dig into money scripts, why taxes may be the biggest expense practice owners never address, and how a written plan can keep you from making decisions out of fear when the market gets shaky. If you've been meaning to have the money conversation but keep putting it off, this one's for you.

Read the full show notes, memorable quotes, and key takeaways.

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