Holiday time-off requests are coming in, and before we automatically jump to:

“We’re busy.”
“We have to stay open.”
“We can’t approve that.”

Can we just ask one thing first?

Have we actually tried to make it possible?

Eight of the most requested holidays make up about 2.2% of the entire year.

And if 2.2% sounds crazy?

Fine.

Start with 1%.

In this episode, we’re talking about how to make holiday time off work for the business and the team—without automatically accepting “we can’t” as the answer.

Because saying no isn’t a plan.

What would have to happen for the answer to become yes?

🎙️ The Holiday Time-Off Request Problem

🌐 Website: https://www.ttheturnaround.co/

📘 Free Guide: When the Job Isn’t What You Signed Up For: The Bait-and-Switch Struggle
https://www.ttheturnaround.co/guides-store

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Some of you aren’t burned out because you hate hospitality.

You’re burned out because the structure you’re working inside of stopped making sense a long time ago.

And the worst part?
We all know it.

This episode is for the managers who feel guilty taking a day off.
The managers working 50–60 hours because “that’s just the industry.”
The managers who became the entire system instead of leading one.

In this episode of The Turnaround, we’re talking about:
• why burnout is NOT leadership
• why working yourself into the ground isn’t impressive anymore
• how hospitality gaslit managers into believing exhaustion was normal
• and how to realistically rebuild a 30–40 hour management structure without the workplace collapsing

Because your work is not your identity.
And if your workplace only functions when you destroy yourself to maintain it…

that’s not leadership.
That’s a broken system.

🎧 Episode 2:
“Your Team Doesn’t Live at Work and Neither Should You”

Plus:
Free guide —
Job Expectations vs. Reality: The Bait-and-Switch Struggle

Follow on Instagram at @ttheturnaround

The service industry has relied on a management style for years that sounds like this: “Just watch for a bit… you’ll figure it out.”

But trial-by-fire training isn’t a real onboarding strategy — and it’s one of the biggest reasons teams struggle with turnover.

In this episode of The Turnaround, Natalie Flores breaks down why the “figure it out” management style is outdated and how a lack of onboarding structure creates confusion, inconsistent service, and burned-out teams.

If managers want to reduce turnover and build stronger workplaces, onboarding has to be intentional.

Natalie explores why training systems matter, how leadership expectations are shifting, and what service industry managers can do to build workplaces where employees actually want to stay.

Connect with Natalie

Follow Natalie Flores and The Turnaround for more conversations about improving leadership, communication, and workplace structure in the service industry.

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Follow on Instagram at @ttheturnaround