In this episode of the Supply Chaney Podcast, Nathan Chaney talks with Mark Hiddleson about his 30 years in material handling, entrepreneurship, warehouse storage solutions, and the importance of building a network that creates value for everyone involved.
Mark shares stories about growing his business, his involvement with the Warehousing Education and Research Council (WERC), and how warehouse tours and industry associations helped shape his career.
They also explore cold chain logistics, supply chain visibility, an innovative high school logistics training program, and why Mark eventually embraced podcasting as a way to build meaningful professional connections.
Topics covered:
- Warehouse racking and material handling solutions
- Entrepreneurship and building a family-first business
- Networking without constantly selling
- Cold storage and supply chain visibility
- Workforce development and logistics education
- Building customer loyalty through trust and shared values
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Chapters
00:00 – Introduction to Mark Hiddleson
01:08 – Mark's Background and Involvement with WERC
02:02 – 30 Years in Material Handling and Warehouse Storage
02:55 – Starting Specialized Storage Solutions
04:16 – Building a Business Around Family and Lifestyle
05:36 – Growing Up in California's Central Valley
08:37 – Agriculture, Food Logistics, and Cold Storage
10:31 – Supply Chain Visibility and Cargo Theft
13:12 – Building Relationships Through WERC and Warehouse Tours
16:17 – Networking, Adding Value, and Avoiding the Sales Pitch
19:58 – High School Students Running a Real Warehouse
24:45 – From Podcast Skeptic to Podcast Host
28:03 – Warehouse Design, Racking, and Specialized Storage Solutions
33:17 – When a Customer Fires You and Comes Back
35:00 – Final Thoughts and Closing
#SupplyChain #Warehousing #Logistics #Entrepreneurship #MaterialHandling
Surgere is the official partner of The Supply Chaney Podcast for 2026. Surgere’s singular focus is building AI-powered, frictionless supply chains that result in real time, end-to-end visibility with 99.9% accuracy for partners and customers.