Darren Spicer is Co-Founder and CEO of Clutch Coffee Bar. He is re-inventing the drive-thru coffee game, and re-discovering the lost art of Customer Service.
00:00 - Intro
1:35 - What makes Clutch unique?
7:29 - Coached vs Managed
9:47 - Darren's Background
19:12 - COVID Impact on Clutch
24:00 - Grand Opening Celebration
28:42 - Day in the Life
29:45 - Biggest Challenges
32:31 - Lesson's Learned From Mentors
36:50 - Future Plans for Clutch
42:22 - Advice to 20 Year Old Darren
Everyone is invited to SHARE — Thank you.
"That's Clutch" by Jiggy Tone