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Salon Business Education | Salon Owner Education | Salon Business Coach | Salon Industry Podcast

If you’ve ever found yourself frustrated by recurring challenges in leading teams or training creatives, this conversation is for you. Join me as I sit down with Paula Henson; a seasoned hairstylist, former salon owner, and founder of The Salon Library-to explore how embracing reality, not resistance, can transform your leadership and business.

Paula brings over two decades of industry wisdom to the table, sharing candid insights on:

• ​Redefining expectations around employee retention and building adaptable systems.
• ​Streamlining training with practical, scalable strategies (hint: start with one page).
• ​Recognizing how self-awareness shapes team culture—and why humility is your secret weapon.
• ​Navigating industry shifts without losing sight of what truly matters: people.

Whether you’re a salon owner, stylist, or leader in any creative field, Paula’s stories will leave you nodding, laughing, and rethinking how you approach growth.

This isn’t just about solving problems; it’s about building resilience, trust, and a business that thrives with change, not against it.

Tune in for a refreshing blend of honesty, humor, and actionable steps to lead with clarity and confidence. You’ll walk away inspired to quit being surprised—and start being prepared.

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📩 Want More?

Email ⁠⁠⁠⁠⁠ashley@fuserepublic.com⁠⁠⁠⁠⁠ with:

• ​ Guest recommendations
• ​ Your leadership questions
• ​ Episode ideas(You might get featured!)

Keep the Conversation Going:​ Share this episode & tag @therealbeautyindustry2. Follow for new episodes every Monday. Leave a review - your feedback fuels our content

🔗 Resources & Connections:

@fuserepublic | @ashleytoliverwilliams

salon: @fringesalonhouston

LINKS:

⁠⁠⁠⁠⁠⁠My Favorite Books⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Team Activity Tools⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠Save on Foil & Gloves⁠⁠⁠⁠⁠⁠⁠ - ($7.99 gloves + 10.50 pop-foil)

Salon Business Education | Salon Owner Education | Salon Business Coach | Salon Industry Podcast

When a dress code debate in my salon turned into a communication disaster, I learned hard lessons I wish I’d known sooner. In this episode, I’m breaking down exactly how missed Slack messages, excluded voices, and rushed decisions nearly tanked our team’s trust—and how we fixed it.

You’ll get my no-BS take on why “over-communicating” saves relationships, how to balance collaboration with leadership, and the tiny oversight that left a new hire feeling blindsided (ouch). Spoiler: It’s not about rules—it’s about building a culture where clarity and respect trump chaos.

If you’re tired of mixed messages or want your team to actually align with your vision, hit play. Dress code drama optional.

------------------------------------------------------------------

📩 Want More?

Email ⁠⁠⁠⁠ashley@fuserepublic.com⁠⁠⁠⁠ with:

• Guest recommendations

• Your leadership questions

• Episode ideas(You might get featured!)

Keep the Conversation Going:1. Share this episode & tag @therealbeautyindustry2. Follow for new episodes every Monday. Leave a review - your feedback fuels our content

🔗 Resources & Connections:

@fuserepublic | @ashleytoliverwilliams

salon: @fringesalonhouston

LINKS:

⁠⁠⁠⁠⁠My Favorite Books⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Team Activity Tools⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Save on Foil & Gloves⁠⁠⁠⁠⁠⁠ - ($7.99 gloves + 10.50 pop-foil)

Salon Business Education | Salon Owner Education | Salon Business Coach | Salon Industry Podcast