In this episode of The Purposeful Strategist, Belden Menkus speaks with Peter Haden, Chief Executive of Fletchers Group, one of the UK's leading personal injury and clinical negligence law firms. As a PE-backed firm, a major focus for Fletchers is scaling while maintaining service and values. In their conversation, they discuss:

· The relatively new role of private equity in the legal space, and how it plays out at Fletchers.

· How Peter and his exec team manage through rapid change, including weekly review meetings across every aspect of the practice.

· The strategic thinking behind how Fletchers approaches acquisitions.

· The unique challenges of a firm built around caring for clients who are facing serious injury or malpractice.

· Why Peter sees doing right by people and doing right by the business as the same thing.

Fletchers: https://www.fletcherssolicitors.co.uk/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

In this episode of The Purposeful Strategist, Belden Menkus speaks with David Ferguson, Executive Chair at Seccl, about how a broader purpose can drive a successful business strategy in the financial sector.

Seccl provides the back-end infrastructure for numerous investment and wealth management companies including Monzo’s pensions and GoHenry’s Junior ISA.

In their conversation, they discuss:

· How Seccl has matured since David joined in 2022.

· What a financial sector which promotes “investing well” should look like.

· Seccl’s choice to work with companies who have transparent consumer-facing practices, and to decline working with companies who don’t.

· How Seccl’s financial infrastructure can serve as a springboard for smaller companies to enter the market, increasing competition in the marketplace.

· David’s thoughts on the current and future state of the wealth management sector.

Seccl: https://seccl.tech/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the relational experience that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy and reflects the same questions that drive the consulting work.

In this episode of The Purposeful Strategist, Belden Menkus speaks with Rory McKeand, CEO of TSG, an IT services company helping UK businesses fit technology seamlessly into their operations. TSG is among the largest Microsoft training partners in the UK and helps clients implement and adapt to new technologies.

In their conversation, they discuss:

· How TSG has embedded customer focus into its culture, from paychecks reading “brought to you by the customer” to having dedicated support staff for their customers.

· How TSG uses AI while keeping customer support a human job.

· TSG's history of consolidation, acquisition, and transformation, as well as what’s coming next.

· TSG's journey into employee ownership and its choice to partner with Pictet for PE investment.

TSG: https://www.tsg.com/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

In this episode of The Purposeful Strategist, Belden Menkus speaks with Juho Jalkanen, CEO of Faron, a biotechnology company on a mission to bring cutting-edge immunotherapy to as many patients as possible, currently focused on difficult-to-treat cancers.

In their conversation, they discuss:

· How immunotherapy uses the patient's own immune system to attack disease, and why that makes it such a promising treatment.

· Faron's business strategy, rooted in absorbing the financial risk of scientific research, and how they keep pharmaceutical partners updated as they "de-risk" the product through clinical trials.

· Why Faron's steadfast commitment to research, rather than shedding it for a safer business case, as many biotech companies do, is its greatest commercial asset.

· Juho's own path from vascular surgeon to CEO, rooted in his desire to help as many patients as possible.

Faron: https://faron.com/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

In this episode of The Purposeful Strategist, Belden Menkus speaks with Richard Bruce, CEO of Carter Jonas, a leading UK property consultancy working across commercial, residential, rural, planning and development and infrastructure. Richard explains how their LLP structure, management approach, and company culture enables Carter Jonas to bring together expertise from across the property lifecycle to support clients throughout the UK.

In their conversation, they discuss:

How Carter Jonas's LLP structure enables fast, expert decision-making and a culture of accountability and empowerment

The culture of open debate they've cultivated, and Richard's view that when an idea is put forward, constructive challenge is much better than silence.

Why "property is personal" sits at the heart of Carter Jonas's purpose, and how that necessitates a high level of expertise in their services.

Carter Jonas: https://www.carterjonas.co.uk/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

In this episode of The Purposeful Strategist, Belden Menkus speaks with Tom Woolgrove, Chief Executive of Benenden Health, a not-for-profit mutual healthcare provider with over 875,000 members across the UK. Founded in 1905 as the Post Office Sanatorium Society, Benenden has stayed true to its mutual roots even as it has grown into one of the UK's largest private healthcare providers.

In their conversation, they discuss:

Why the mutual model, where they are run for, and answerable to, members and not shareholders, is a strength in private healthcare rather than a hindrance

How Benenden's structure frees its board to make long-term decisions for members' health

Why Benenden specialises in diagnostics and routine, elective procedures like cataract surgery, deliberately complementing the NHS rather than competing with it

How Benenden's discretionary, mutual model keeps membership rates low, challenging the assumption that private healthcare is only for the wealthy

Benenden Health: https://www.benenden.co.uk/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

In this episode of The Purposeful Strategist, Belden Menkus speaks with Clare Montagu, CEO of Poppy’s, a funeral director serving Greater London from three premises. Clare joined Poppy’s as Chief Operating Officer in 2021 and became CEO in 2022. Under her leadership the business has grown to three premises and achieved B Corp status.

In their conversation, they discuss:

Why Poppy Mardall founded Poppy’s in response to television exposés on poor care of the dead and exploitative pricing, and how Poppy’s approaches funerals and the care of the dead differently.

Why Clare urges everyone to talk about death and dying, and the basics worth discussing with the people who will arrange your funeral.

How Poppy’s recruits for emotional intelligence and supports its team through boundaries, reflective sessions and rituals like their culture breakfast.

Why Poppy’s is growing at a sustainable pace, funding expansion itself for now and opening premises selectively, and how its culture can outlast its current leaders.

Poppy’s: https://www.poppysfunerals.co.uk/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.

In this episode of The Purposeful Strategist, Belden Menkus speaks with Ricardo Baptista Leite, CEO of HealthAI, the global agency for responsible AI in health. HealthAI is an implementing partner between national governments and international standard-setters for AI safety in healthcare. Ricardo has led HealthAI since 2023, and he is clear that AI can only scale to help people if its rollout is safe.

In their conversation, they discuss:

· How HealthAI works with member countries on national AI policy: assessing the regulatory baseline, strengthening policy and filling gaps, and continually monitoring as the AI landscape changes.

· The global infrastructure HealthAI has built for AI safety, including the HealthAI Global Regulatory Network and the HealthAI Global Early Warning System.

· HealthAI’s own style of strategy development for scaling beyond 10 member countries.

· The economic incentives that push for speed, and why Ricardo argues that safety is essential to scale. He leaves listeners with a call to action: have a position on AI safety and share it with your legislator.

HealthAI: https://healthai.agency/

Menkus & Associates: https://www.menkus.com/

Supported by Norman Broadbent: https://www.normanbroadbent.com/

Belden Menkus is the Managing Director of Menkus & Associates, the strategy firm for businesses with a broader purpose. His McKinsey training combined with more than 30 years working at Board and ExCo level gives him both the analytical rigour and the insight that complex, high-stakes leadership situations demand.

Belden hosts The Purposeful Strategist, a weekly podcast. It explores how senior leaders bring purpose to life through strategy.