『The Payroll Podcast』のカバーアート

The Payroll Podcast

The Payroll Podcast

著者： Nick Day - JGA Payroll Recruitment
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Payroll gets noticed when it goes wrong. That's about it. Which is a strange way to treat the function that pays everybody. I'm Nick Day. Twenty years recruiting payroll professionals means I've had the same conversation hundreds of times, with people who were brilliant at the job and invisible in the business. The Payroll Podcast started because I wanted to know why that keeps happening, and what the ones who broke out of it did differently. Every week I sit down with payroll leaders, global payroll operators, payroll technology founders and compliance specialists. We get into UK and international payroll legislation that lands with three weeks' notice. Fiscal drag, and what it quietly does to the people you pay. Pay transparency, AI legislation, earned wage access, salary administration, payroll AI tools and the payroll systems everyone is being sold. Payroll systems implementations that went sideways, and what was learned on the way out. Careers come up constantly. What it takes to move from running payroll to being asked your opinion before the decision gets made. And because I run a payroll recruitment agency, a fair amount of the conversation lands on hiring. This Payroll Podcast was born out of these payroll leadership conversations. Salary administration across a global workforce. Staff wellbeing in teams that carry more risk than anyone above them realises. Should companies hire a chief payroll officer? What role should a payroll body play in supporting the payroll profession? Why do good payroll leaders leave? No script, no polite version. Mostly it's the conversation you'd have with someone who does your job, if you ever got the chance to sit down with them. Four hundred episodes in, it's the most listened to payroll podcast in the world. Which still surprises me, given nobody thinks payroll is interesting until their pay is wrong. If you work in payroll, or you're building a career in it, start by subscribing to The Payroll Podcast. Topics include UK and global payroll, payroll legislation and compliance, payroll AI, payroll systems and management tools, the payment industry, earned wage access, pay transparency, DEI, payroll leadership and strategy, payroll recruitment and career development. 🌐 Stay ahead of the global payroll curve with insights on AI, strategy, earned wage access, wellbeing, DEI and more. Perfect for payroll professionals and global payroll leaders looking to embrace the future and enhance their strategies. 👉 Subscribe now and help raise the profile and drive the future evolution of payroll! 👉 Need Payroll Staff? Contact Payroll Recruitment Agency, JGA Recruitment - www.jgarecruitment.com / info@jgarecruitment.com 👉 Want to be a guest on the show? Email Nick@jgadigital.comJGA Recruitment Group Ltd マネジメント マネジメント・リーダーシップ 政治・政府 経済学
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  • Minimum Wage Compliance | Technology Closing the Payroll Deductions Gap with Wendy Muirhead

    Minimum Wage Compliance | Technology Closing the Payroll Deductions Gap with Wendy Muirhead
    2026/09/19

    Payroll compliance isn't about hitting the minimum wage threshold on paper, it's about understanding what deductions, benefits, and statutory calculations actually mean in law.

    In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Wendy Muirhead, co-founder of Fair Work Solutions, about the technology closing compliance gaps that catch thousands of UK employers off-guard, triggering fines, arrears, and reputational damage. Discover how payroll professionals can move from assumption-based compliance to accuracy-first operations.

    The conversation also dives deep into what the new Fair Work Agency means for payroll and HR leaders, why National Minimum Wage should be treated as a board-level business risk rather than a payroll-only problem, and how proactive compliance can actually elevate payroll's standing within an organization. It also highlights the true cost of getting it wrong, including 200 percent fines, six-figure settlements, and a public place on the government's Name and Shame list.

    It is not just a rate check.

    It is not just a payroll problem.

    It is a business-wide compliance risk.

    Wendy shares how her own frustration working inside major payroll organizations, combined with the investigative expertise of co-founder Jenny Morris, led her to build a platform designed to give every payroll leader total visibility over their National Minimum Wage exposure. Whether you are confident in your current compliance or have never closely examined the calculations behind it, this episode will change how you think about what "above minimum wage" actually means.

    This episode is sponsored by Deel

    Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.

    See how Deel works at www.deel.com/nickday

    Guest and Host:

    Connect with Wendy Muirhead: https://www.linkedin.com/in/wendymuirhead0980/

    Learn more about Fair Work Solutions: https://www.fairworksolutions.co.uk/

    Connect with Nick Day: https://www.linkedin.com/in/nickday/

    Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

    Sign up to our newsletter: https://jgarecruitment.ck.page/23e7b153e7

    Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

    Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!

    Timestamps:

    (00:01) Introduction: The Minimum Wage Compliance Trap

    (01:29) What Does Payroll Mean to Wendy Muirhead?

    (02:38) Why Wendy Left Corporate Payroll to Found Fair Work Solutions

    (09:08) Building Fair Work Solutions with Jenny Morris

    (11:28) The Biggest Misconception About Minimum Wage Compliance

    (13:53) The Data Governance Problem Behind NMW Risk

    (15:51) The Nurse in the Car Park: Why NMW Is More Than a Rate Check

    (17:28) Why Payroll Software Alone Can't Fix Minimum Wage Risk

    (20:27) Inside the Name and Shame List and the Cost of Non-Compliance

    (22:48) Minimum Wage, Maximum Clarity: What Compliance Should Look Like

    (27:19) Turning Compliance Into a Board-Level Opportunity

    (30:50) Final Takeaways and Where to Learn More
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    34 分
  • Talent Retention in Payroll Leadership | Building Careers for 2040 with Troy Markusson

    Talent Retention in Payroll Leadership | Building Careers for 2040 with Troy Markusson
    2026/09/09

    Payroll leadership faces a 2040 crisis that has nothing to do with compliance, technology, or AI. It's our failure to attract, educate, and listen to the next generation of payroll professionals.

    In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Troy Markusson, a global payroll leader with nearly 30 years of experience in large-scale payroll operations, transformation, and compliance, to unpack his original research project, Payroll 2040. Built from surveys and roundtables with over 200 students and early-career professionals, the research asks the question almost no one else is asking: what does the next generation actually think about payroll, and are we building a profession they even want to inherit?

    The conversation dives into the research's most striking findings, including how many early-career employees say they do not trust their employer to get their pay right, how quickly that trust breaks down over even a small dollar-value error, and why the vast majority want a human being, not an AI chatbot, the moment something goes wrong. Troy and Nick also explore payroll's looming talent cliff, why so many payroll departments still undersell the profession to the people who could power its future, and how language, storytelling, and even "payroll nerd" culture are becoming real tools for reclaiming the profession's identity.

    It is not a technology problem.

    It is not a compliance problem.

    It is a trust problem.

    Troy shares what his research revealed about closing the education gap, where AI genuinely helps versus where it undermines trust, and why strong cross-functional partnerships, not better systems, are what will actually carry payroll into its next era. Whether you're a payroll leader building your team's future or simply passionate about where this profession is headed, this episode reframes the payroll technology conversation around the people who matter most.

    This episode is sponsored by Deel

    Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.

    See how Deel works at www.deel.com/nickday

    Guest and Host:

    Connect with Troy Markusson: https://www.linkedin.com/in/troy-markusson/

    Check out Troy's payroll nerd merchandise: https://www.nerdoutfitters.shop/

    Connect with Nick Day: https://www.linkedin.com/in/nickday/

    Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

    Sign up for our newsletter: https://jgarecruitment.ck.page/23e7b153e7

    Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

    Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!

    Timestamps:

    (00:01) Introduction: Payroll's Greatest Future Risk

    (01:40) What Payroll Really Means: Trust Behind Every Payslip

    (06:10) Inside the Payroll 2040 Research Project

    (09:53) Key Findings: Trust, Errors, and AI Discomfort

    (17:22) Why Payroll Isn't Marketed Like Other Careers

    (21:30) The Hardest Skills to Replace as Talent Retires

    (24:18) The Payroll Talent Cliff

    (27:01) What Language Attracts (and Repels) Young Talent

    (32:58) The Pay Slip Understanding Gap

    (34:39) What Payroll Data Reveals Beyond Payroll

    (47:14) Reclaiming Payroll's Identity Through Storytelling

    (52:04) Payroll Vault: Career Advice, AI, and Final Takeaways
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    52 分
  • Silent Payroll Errors | Why Compliance Blindspots Matter with Jay Crider

    Silent Payroll Errors | Why Compliance Blindspots Matter with Jay Crider
    2026/09/01

    Your payroll runs smoothly but that's exactly where payroll compliance risk hides. In this episode

    In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment Group, sits down with Jay Crider, CPP, MBA, founder and principal of ValuGuard Payroll Advisory, talked about the hidden payroll errors, implementation gaps, and data vulnerabilities lurking beneath green status reports. Discover what audits, acquisitions, and system migrations reveal about payroll maturity, and learn how to identify and remediate silent failures before they cost you.

    This is not just a conversation about whether payroll gets processed. It is a conversation about whether payroll is governed. Jay and Nick break down the five pillars of payroll risk, why key person dependency quietly puts entire operations at risk, and how payroll leaders can finally translate what they see into language the C-suite actually listens to.

    They also cover Jay's Payroll Stability Index, or PSI, a free scoring framework built to quantify payroll risk the way a FICO score quantifies credit risk, real statistics on fraud, compliance penalties, and outage costs, and why payroll may be the largest uncontrolled financial process in most companies today.

    It is not just about getting the paycheck right.

    It is about proving the process behind it can be trusted under pressure.

    And if you have never measured that before, this episode will change that.

    Whether you are a payroll professional trying to earn a seat at the table, a finance leader trying to understand where your real exposure sits, or a business owner who assumes payroll is fine because no one has complained, this episode will give you a new way of seeing one of the most important functions in your organization.

    This episode is sponsored by Deel

    Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.

    See how Deel works at www.deel.com/nickday

    Guest and Host:

    Connect with Jay Crider: https://www.linkedin.com/in/jay-crider/

    Learn more about ValuGuard Payroll Advisory and run your free PSI snapshot: https://valuguardpayroll.com/psi-snapshot?src=payrollpodcast

    Connect with Nick Day: https://www.linkedin.com/in/nickday/

    Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

    Sign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7

    Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

    Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!

    Timestamps:

    (00:00) Introduction: Why a Green Payroll Status Report Can Still Be Hiding Risk

    (03:01) What Payroll Really Means: Trust Made Operational

    (04:06) The Iceberg Analogy: What's Hiding Beneath a Stable-Looking Payroll

    (06:35) Why "Paid Accurately and On Time" Is an Incomplete Definition of Success

    (11:17) Controlled Process vs. Correct Outcome: The Real Test of Governance

    (13:29) Key-Person Dependency and the True Cost of Payroll Heroics

    (20:04) Introducing the Five Pillars of the Payroll Stability Index

    (24:27) Operational Continuity, Governance Controls, and the Cost of Fraud

    (32:17) Why a Risk Score Changes the Conversation With the C-Suite

    (39:55) Who Should Own Payroll Governance: HR, Finance, or a Future CPO?

    (45:56) Diagnosing Risk Before a Crisis Forces Your Hand

    (52:21) Payroll Vault: Rapid-Fire Questions and Jay's Boldest Prediction
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    55 分
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