In today’s crowded marketplace, storytelling is everywhere. But as John Elbing says, “Storytelling has become such a buzzword.” So what actually drives customer engagement, brand differentiation, and long term growth?
In this episode, Mason Duchatschek sits down with brand strategist John Elbing, creator of the Story Building methodology, to unpack why business owners and CEOs must shift from traditional storytelling to a structured, customer centered narrative strategy.
If you lead a company and want stronger brand positioning, better employer branding, and more effective marketing communication, this conversation delivers practical insight you can implement immediately.
What You Will Learn in This Episode:
• Why story building begins with the customer’s standpoint, not your message
• How structure must come before narrative in effective brand strategy
• The three stages of brand recognition, perception, and projection
• Why targeted messaging is essential for customer engagement
• How empathy drives stronger communication and marketing outcomes
• The connection between internal culture and external brand positioning
• Common pitfalls in storytelling that weaken differentiation
• Why validating your narrative before launch prevents costly mistakes
John shares how flipping the focus from “what we want to say” to “what our audience needs to hear” transforms both marketing and employer branding. For executives navigating talent acquisition challenges, competitive markets, and digital noise, this episode clarifies how narrative alignment strengthens trust and authority.
The discussion also dives into authenticity in marketing, nurturing long term relationships with prospects, and how differentiation allows brands to stand out in saturated industries. Whether you are refining your brand strategy or rethinking your communication approach, this episode will challenge you to niche down and be highly targeted.
If you are serious about improving brand perception, increasing customer engagement, and building a narrative that drives growth, this episode is for you.
Listen now on Apple Podcasts, Spotify, Amazon Music, and YouTube.
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