Episode Summary:

In this episode of Practice Perfect Podcast, we dive into the crucial role of quality assurance in coding and audits. Our guest, Robin Ingalls- Fitzgerald, joins us to discuss common coding errors, the impact of compliance, and why strong auditing processes are essential for healthcare organizations.

From modifier 25 and 59 issues to the challenges of telehealth, we uncover why consistent education, collaboration, and compliance are key to avoiding costly mistakes. Plus, we explore how outsourcing and coding support services can enhance accuracy and efficiency without replacing in-house teams.

Key Takeaways:

✅ Why audits matter – Identifying and preventing common errors before they become compliance risks.
✅ Telehealth regulations – The evolving landscape and its impact on coding and billing.
✅ Collaboration in coding – How external experts support practices without taking over.
✅ Common documentation mistakes – How small errors (like wrong laterality in orthopedics) can have big consequences.
✅ Education & training – The role of continuous learning in maintaining compliance and quality assurance.

Notable Quotes:

💬 "It’s not about taking over your team’s work, but supporting them in delivering accurate and compliant coding." – Jennifer Mcnamara
💬 "Compliance isn’t just about following rules—it’s about ensuring patients get the right care." – Robin Ingalls-Fuchs-Gerald

Don’t miss Episode 9, where we break down payer contracts and reveal what practices often overlook when negotiating with payers. Learn how to get the best deal and avoid costly mistakes! 💰📑

🔔 Subscribe, leave a review, and join the conversation!

📌 LinkedIn: Jennifer McNamara | Maya Turner | Robin Ingalls-Fitzgerald

Tune in now and take control of your coding and auditing process! 🎧