The team sits down to examine Jack Welch’s 4 E’s of leadership and how these principles guide their approach to leading people and shaping culture. From building energy to making tough calls, this episode offers an honest look at leadership in action.

Revenue management isn’t just about setting room rates — it’s the engine that drives success across hotels, casinos, and restaurants. In this episode of The Hospitality Playbook, we break down how the best in the business balance analytics, strategy, and service to keep every department thriving. Whether you’re in operations, marketing, or F&B, this one’s packed with insights you can apply today.

In this episode of Hospitality Playbook, Caleb sits down with Liv Hospitality’s Executive Team—Kayti, Ken, David, and Britton—to unpack the three pillars that drive exceptional hospitality: People, Processes, and Profit.

From building a winning team culture and leading with vision, to streamlining operations and fueling sustainable growth, this conversation reveals the strategies behind delivering world-class Guest experiences while keeping the property thriving.

Whether you’re a seasoned operator or new to the industry, this episode offers practical insights you can put into play today.

Interested in our management services? Learn more today at https://www.livhotelgroup.com/management-services/