At the NCI Summit, we sat down with Anthony Woo to hear his powerful story of discovery and growth. Anthony shares how he first connected with NCI, the impact it’s had on his professional journey, and the lessons he’s learned over the past year. From new skills to real-world successes, this conversation highlights how training and education can transform not just a career, but an entire approach to residential HVAC.

Featuring:

Adam Mufich - National Comfort Institute

Eric Palmer - National Comfort Institute

Anthony Woo - Climatisation ACG Inc.

In this episode, we unpack the difference between pushy, outdated sales tactics and data-driven conversations that build trust. Al D’Ambola shares highlights from his Summit presentation, including how to make measurements relatable for homeowners and a creative approach to following up with customers. Whether you’re a contractor aiming to boost credibility or a homeowner tired of sales gimmicks, you’ll see why high-performance sales isn’t about high pressure, it’s about delivering real solutions.

Featuring: Adam Mufich, Casey Contreras, and Al D'Ambola from National Comfort Institute

In this episode, Vince Lopez shares a real-world situation where another contractor claimed a furnace was safe, but testing revealed a dangerous situation. Vince walks us through how he identified the issue and provided a solution, and why education and proper testing are critical to protecting our customers.

Featuring:

Adam Mufich - National Comfort Institute

Casey Contreras - National Comfort Institute

Vince Lopez - Comfort Solution Technologies