Gen Z isn't lazy, they're changing what employees expect from work, leadership, communication, and growth.

In this peer conversation, leaders from Gen X, Millennials, and Gen Z break down the misconceptions surrounding today's youngest major workforce generation. From communication preferences and technology to feedback, autonomy, mental health, training, and employee retention, the panel explores what managers can do differently to get the best from a multigenerational team.

What They'll Learn:

• Why asking "why" can signal engagement, not entitlement
• How to adapt communication, training, feedback, and leadership across generations
• Why empowering employees and avoiding assumptions can strengthen engagement and retention

Find your next edge at GrowthProGroup.com

In this episode of The GrowthPro Edge, Denise Killian talks with Vivian Conterio about how FECs can maximize Q4 through strategic planning, holiday group events, promotions, gift cards, and a fully aligned team.

What You'll Learn:

• How to use a 30-60-90 day marketing cycle to plan and execute Q4 promotions
• Why training your entire team is critical to turning marketing into sales
• How holiday events, gift cards, memberships, and value-added promotions can drive Q4 revenue

Find your next edge at TheGrowthProGroup.com

What's the highest-ROI investment you can make in your FEC? According to Amber Lambert of Betson, it's not a new attraction. It's not the latest game. It's your people.

In this week's Think Tank Thursday, Denise Killian sits down with Amber — who has owned and operated her own family entertainment center, worked in corporate FEC management, and now helps operators grow their business through Betson — to talk about why training has to be a culture, not a calendar item.

They cover the full arc: from what a first week of onboarding should actually look like, to why the buddy system works better than any employee handbook, to how cross-training and recognition keep your best people from walking out the door. Amber also gets real about safety — the stuff most operators think they've covered but haven't practiced nearly enough.

Key Takeaways:

• Training is your best ROI. More than any game or attraction you can buy. Amber guarantees it — and she sells games for a living.
• A buddy system in the first 6-12 weeks sets new hires up to succeed and strengthens your veteran employees at the same time.
• Cross-training creates a path forward. Nobody stays at a job where there's no room to grow.
• Safety training isn't a fire drill you do once. It has to be practiced until it's second nature — before the moment your team needs it.
• Monthly team training meetings don't have to be a burden. Make them fun, make them required, and let your team take turns leading them.

Ready to grow your team, your business, or yourself?
Visit thegrowthprogroup.com and set up a free growth call with one of our coaches.