🎧 EPISODE 5: 5 Key Data Points to Assess a Resident’s Baseline Performance Category: Assessment & Documentation Your remediation plan is only as strong as the data it’s built on. In this episode, Doc Mac breaks down the five essential data points you need to assess a resident’s baseline performance before launching any remediation effort. If your plan is starting with “low vibes” or one bad eval, hit pause—because that’s not data, and it’s definitely not enough. This episode walks you through exactly what to gather, how to spot gaps, and why a strong foundation is non-negotiable. What You’ll Learn: • The 4 categories of strong baseline data—plus the bonus one most programs forget • Why direct observation is still king (and how to make it count) • What faculty gut feelings do—and don’t—tell you • How to use self-assessment to reveal blind spots and insight gaps “If you wouldn’t build a treatment plan without labs, don’t build a remediation plan without baseline data.” 🎧 Need a stronger foundation for your remediation process? → Download the free intro lesson of the ELEVATE: Remediation Fast Track course → Or take the Remediation Risk Assessment at www.docmaclearning.com

🎧 EPISODE 4: When Faculty Disagree on Remediation: How to Build Consensus and Move Forward When the CCC isn’t on the same page, how do you move forward? Doc Mac dives into the real reasons faculty disagree—and how to make decisions based on data, not anecdote. What You’ll Learn: • Why disagreement often stems from limited observation • How to use a 360-degree approach to fill in the gaps • What not to do when faculty are divided • Clear steps to pause, investigate, and move forward with confidence “Disagreement isn’t a problem. Making a decision with incomplete data is.” 👉 Download the free ELEVATE intro lesson or take the Remediation Risk Assessment at www.docmaclearning.com

🎧 EPISODE 3: How to Handle Emotional Breakdowns and Angry Residents During Remediation Let’s be real—remediation meetings are emotional. In this episode, Doc Mac unpacks how to handle resident reactions like tears, silence, or defensiveness without derailing the conversation or escalating tension. What You’ll Learn: • Why emotional responses are common—and normal • Two case examples: the silent spiral + the defensive explosion • What to say in the moment (and what not to say) • 3 strategies to stay calm, supportive, and in control “Sometimes the best thing you can do for a resident in crisis… is not be the only one talking.” 👉 Tools and training available at www.docmaclearning.com