🎧 EPISODE 10: 5 Ways Program Coordinators Make Remediation Work Category: Team Collaboration & Logistics Remediation is a team sport—and no one keeps that team running like the Program Coordinator. In this episode, Doc Mac gives a well-deserved shoutout to the Coordinators who quietly make remediation possible. From managing schedules to documenting every decision, Program Coordinators are the ones who hold the whole process together. You’ll hear practical tips for leveraging your Coordinator’s expertise and insights on why their role is essential—not optional. What You’ll Learn: • Why Coordinators are the backbone of any successful remediation plan • How they manage schedules, documents, and communication behind the scenes • Why emotional support is a surprising—but crucial—part of their role • 4 practical ways to maximize their impact on the remediation process “If remediation is a house, the Coordinator makes sure the lights are on, the paperwork is filed, and the roof doesn’t cave in.” 🎧 Want to build a stronger remediation team? → Download the free intro lesson of the ELEVATE: Remediation Fast Track course → Or take the Remediation Risk Assessment at www.docmaclearning.com

🎧 EPISODE 9: Should Residents Be Involved in Building Their Own Remediation Plan? Category: Resident Engagement & Collaboration There’s a lot of debate around whether residents should be actively involved in creating their own remediation plan. Some people think giving them too much say undermines faculty authority. Others believe collaboration is the key to success. So, what’s the right answer? In this episode, Doc Mac sets the record straight: Residents shouldn’t write the plan, but they should definitely engage with it. You’ll learn how to balance faculty leadership with resident involvement, using feedback and self-assessment to help residents reflect and grow—without losing structure or consistency. What You’ll Learn: • Why residents don’t build the remediation plan—but their input still matters • How to use self-assessments to track insight and progress • The difference between collaboration and co-creation in remediation • Three ways to involve residents without losing control of the process “You build the path. They walk it. But they can tell you where their shoes are rubbing along the way.” 🎧 Want a clearer, more structured remediation process? → Download the free intro lesson of the ELEVATE: Remediation Fast Track course → Or take the Remediation Risk Assessment at www.docmaclearning.com

🎧 EPISODE 8: Brilliant but Difficult: Managing Residents Who Struggle with Teamwork and Communication Category: Interpersonal Skills & Professionalism You know the type: brilliant academically, sharp on exams, but a total wildcard when it comes to teamwork. Managing residents who excel in knowledge but fail in collaboration isn’t just frustrating—it can undermine patient care and team dynamics. In this episode, Doc Mac breaks down the challenge of dealing with academically strong but socially difficult residents. You’ll learn how to move beyond “just deal with it” and get practical, no-nonsense strategies to help them grow without sacrificing team morale. What You’ll Learn: • Why academic excellence doesn’t excuse poor interpersonal skills • How to identify when teamwork issues are more than just personality quirks • Three proven strategies to coach residents toward better collaboration • How to balance support and accountability for high-achieving but challenging residents “We’re not just training brilliant minds. We’re building collaborative, competent physicians.” 🎧 Struggling with a difficult resident? → Download the free intro lesson of the ELEVATE: Remediation Fast Track course → Or take the Remediation Risk Assessment at www.docmaclearning.com