The Curse Of Competence – When Capability Becomes A Systemic Risk
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The Curse Of Competence – When Capability Becomes A Systemic Risk
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Organizations often treat capability as a gift to be leveraged. But in dysfunctional systems, high performers become the fail-safes — silently compensating for weak structures, masking deeper flaws, and carrying invisible workloads. This creates single points of failure, accelerates burnout, and erodes long-term resilience.
In this episode, we explore the football lesson: teams built on systems, not stars, endure. Drawing on research from Argyris, Gallup, and others, we show how organizations trap their best talent in “skilled incompetence,” propping up dysfunction instead of fixing it. We break down the cultural signals, systemic risks, and the steps leaders can take to redesign resilience — by distributing accountability, making invisible work visible, and ensuring performance is systemic, not dependent on a few.
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