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  • Desserts & After-Dinner Service: The Sweet Finish
    2026/02/02

    Welcome to Part 5 of the Menu Mastery Series from The ESL Room — the final episode!

    In this episode, we cover desserts and closing the meal. Learn how to describe sweets professionally, handle objections, and leave a lasting impression.

    You'll learn:

    → The main desserts every server should recognise (lava cake, crème brûlée, tiramisu, and more)

    → How to upgrade "it's chocolate cake" to professional descriptions that sell

    → Responses to common objections like "I'm too full"

    This series is designed for pre-intermediate English learners (A2-B1) working in restaurants and hospitality. Simple language, practical phrases you can use tonight.

    Read the full guide: https://theeslroom.com/desserts-after-dinner-service-the-sweet-finish/

    You've completed the Menu Mastery Series! Ready to take your skills further? Join the English for Waiters course at learn.theeslroom.com/english-for-waiters

    TheESLRoom.com

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    15 分
  • Non-Alcoholic Drinks: Coffee, Tea & Beverage Confidence
    2026/01/31

    Welcome to Part 4 of the Menu Mastery Series from The ESL Room.

    In this episode, we cover non-alcoholic drinks — coffee, tea, soft drinks, juice, and water service. Learn the vocabulary and phrases to handle any beverage order.

    You'll learn:

    → The difference between cappuccino, latte, and other coffee drinks

    → Tea categories and how to describe them

    → Professional phrases for taking drink orders and offering refills

    This series is designed for pre-intermediate English learners (A2-B1) working in restaurants and hospitality. Simple language, practical phrases you can use tonight.

    Read the full guide: https://theeslroom.com/non-alcoholic-drinks-coffee-tea-beverage-confidence/

    Ready to master every part of restaurant service? Join the English for Waiters course at learn.theeslroom.com/english-for-waiters

    TheESLRoom.com

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    14 分
  • Wine & Beer Service: Confident Beverage Recommendations
    2026/01/31

    Welcome to Part 3 of the Menu Mastery Series from The ESL Room.

    In this episode, we demystify wine and beer service. No sommelier knowledge required — just the essentials every server needs to recommend drinks confidently.

    You'll learn:

    → The 5 wine categories and the key difference between Chardonnay and Sauvignon Blanc

    → Simple pairing rules that work every time

    → The only thing you need to know about beer: ale vs lager

    This series is designed for pre-intermediate English learners (A2-B1) working in restaurants and hospitality. Simple language, practical phrases you can use tonight.

    Read the full guide: https://theeslroom.com/wine-beer-service-confident-beverage-recommendations/

    Ready to master every part of restaurant service? Join the English for Waiters course at learn.theeslroom.com/english-for-waiters

    TheESLRoom.com

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    14 分
  • Main Courses: Describing Proteins, Sides & Preparation
    2026/01/31

    Welcome to Part 2 of the Menu Mastery Series from The ESL Room.

    In this episode, we tackle main courses — the heart of every meal. Learn how to confidently describe proteins, cooking methods, and side dishes to your customers.

    You'll learn:

    → The main proteins every server should know (beef, chicken, fish, plant-based)

    → Essential cooking methods and what they do to food (grilling, roasting, pan-searing, braising)

    → How to handle the critical steak doneness question

    This series is designed for pre-intermediate English learners (A2-B1) working in restaurants and hospitality. Simple language, practical phrases you can use tonight.

    Read the full guide: https://theeslroom.com/main-courses-describing-proteins-sides-preparation/

    Ready to master every part of restaurant service? Join the English for Waiters course at learn.theeslroom.com/english-for-waiters

    TheESLRoom.com

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    12 分
  • Appetizers & Starters: How to Describe the Perfect Beginning
    2026/01/31

    Welcome to Part 1 of the Menu Mastery Series from The ESL Room.

    In this episode, we break down appetizers and starters — the dishes that set the tone for every meal. Learn how to confidently describe soups, salads, bruschetta, prawns, and more to your customers.

    You'll learn:

    → The main appetizer categories every server should know

    → Professional phrases to describe starters (not just "it's a salad")

    → How to answer common customer questions about portions and sharing

    This series is designed for pre-intermediate English learners (A2-B1) working in restaurants and hospitality. Simple language, practical phrases you can use tonight.

    Ready to master every part of restaurant service? Join the English for Waiters course at https://learn.theeslroom.com/english-for-waiters

    Full Blog:

    https://theeslroom.com/appetizers-starters-how-to-describe-the-perfect-beginning/

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    13 分
  • How to Ask for a Raise or Promotion
    2026/01/04

    You've been working hard for two years. You train new servers. You handle the difficult tables. You're still making the same base wage as someone who started last month. It's time to ask—but you don't know how.

    This strategic framework guides restaurant servers through effectively negotiating for higher pay and professional advancement. Follow Elena's story as she documents her value, researches market standards, and selects optimal timing for her request. Learn why raises in the service industry are rarely automatic, requiring specific data preparation and professional scripts for face-to-face meetings.

    You'll master:

    • Documenting your personal value with specific data and achievements
    • Researching market wage standards to support your request
    • Selecting the optimal timing (never during a rush, always scheduled)
    • Professional scripts for the actual face-to-face meeting
    • Handling various managerial responses with prepared alternatives
    • Alternative solutions if direct wage increase is denied (better shifts, new titles, responsibilities)
    • Overcoming fear of rejection through disciplined preparation

    Raises aren't automatic. Preparation earns fair compensation.

    Resources: 📖 Full framework with Elena's story and negotiation scripts: https://theeslroom.com/how-to-ask-for-a-raise-or-promotion-a-servers-guide/

    🎓 Complete course: https://learn.theeslroom.com/english-for-waiters

    Career Growth Series | ~12 minutes

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    11 分
  • Handling Workplace Conflicts and Problems
    2026/01/04

    They're taking $20 from your tips every shift for "kitchen appreciation." Your manager says it's normal. It's not—it's wage theft, and it's illegal.

    This guide outlines the legal protections and workplace rights specifically available to restaurant industry employees. Learn to identify and address wage theft (unpaid overtime, illegal tip sharing, working off the clock), understand procedures for reporting sexual harassment and discrimination based on protected characteristics, and discover documentation techniques that provide evidence if legal disputes arise.

    You'll master:

    • Identifying wage theft: unpaid overtime, illegal tip sharing, off-the-clock work
    • Reporting procedures for sexual harassment and discrimination (race, age, gender)
    • Documentation strategies: shifts, hours, interactions, incidents
    • Federal protections that apply regardless of immigration status or English proficiency
    • Government agencies and legal resources for seeking justice and back pay
    • The difference between legal workplace practices and exploitation
    • How to protect yourself while employed in the restaurant industry

    These protections exist. Know your rights.

    Resources: 📖 Full guide with legal protections and reporting procedures: https://theeslroom.com/restaurant-worker-rights-workplace-problems-harassment-guide/

    🎓 Complete course: https://learn.theeslroom.com/english-for-waiters

    Career Growth Series | ~12 minutes

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    12 分