In this episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gül speaks with Scott Becker, Founder and Publisher of Becker’s Healthcare, about the evolution of healthcare media, the central role of people in healthcare, the global workforce shortage, the future of healthcare technology—especially AI—and the qualities modern leaders must develop to navigate a rapidly shifting landscape.

Scott reflects on his 32-year journey from Harvard-trained attorney to one of the most influential healthcare thought leaders in the United States. He discusses how Becker’s Healthcare grew from a small legal newsletter into a nationally recognised platform producing major conferences, digital content, and executive rankings that support and celebrate healthcare leadership.

The conversation dives deeply into people management, workforce dynamics, technology adoption, using AI in content and operations, and the importance of building multi-generational teams. Scott also offers practical leadership wisdom drawn from decades of meeting healthcare CEOs, building teams, and scaling a media company.

Key takeaways

• Healthcare’s core will always be people, supported—not replaced—by technology
• Workforce shortages are a global structural issue requiring long-term solutions
• Fair compensation, adequate staffing, and strong culture are essential for retention
• Leaders must “love their 90%ers” and avoid obsessing over minor shortcomings
• AI is promising but must be easy, quick to adopt, and relieve burden—not add to it
• Multigenerational teams demand new leadership styles emphasizing “liked AND respected”
• Authentic human connection will remain vital despite increasing digital automation

Listen to the episode and let us know what you think using the contact form on our website: https://www.chiefhealthcareofficer.com.

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In this episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gul is joined by Gordon Andersen, Founding Partner at AGL Executive Search, for a deep conversation about the evolving nature of leadership in healthcare.

Drawing on more than two decades of global executive search experience, Gordon shares how the post-pandemic world has fundamentally changed what organisations look for in their leaders and how authenticity has become the rarest, yet most valuable, trait in the talent market. Together, they explore how today’s CEOs must navigate ambiguity, balance empathy with execution, and build cultures that prioritise people and patients over profit.

Key takeaways

• Lead through ambiguity. Post-COVID, boards value leaders who unite teams amid rapid change, AI disruption, and competing worldviews.
• Authenticity on both sides. Mis-hires happen when candidates or employers sell a version that is not real. Name the challenges early.
• Culture and patients over pure EBITDA. Commercial aggression without a patient-centred culture can erode trust and outcomes.
• Cross-industry hires need caution. Consumer-grade speed and UX help, but stakes in healthcare are higher than tech.
• AI is a tool, not a replacement. Automation can process volume, but cannot assess integrity or empathy at leadership level.
• Retention follows clarity. Unclear board mission and equity hopping undermine tenure and impact.
• Plan ahead. Avoid desperation hires with succession and purpose-led searches.

Listen to the episode and let us know what you think using the contact form on our website: https://www.chiefhealthcareofficer.com.

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In this episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gul speaks with Dr. Peter Bonis, Chief Medical Officer at Wolters Kluwer and Professor of Gastroenterology at Tufts Medical School, about the realities of AI adoption in healthcare. Drawing from recent surveys and global perspectives, Dr. Bonis explores the enthusiasm surrounding AI, the readiness gap among healthcare professionals, and the governance required to ensure safe and effective implementation. They discuss real-world AI use cases—from ambient scribes to imaging and sepsis detection—revealing that success rates often lag behind expectations. The conversation also examines patient safety concerns, the ethical imperative to build trust, and why deliberate, cautious AI integration may be the best path forward for sustainable transformation.

Key takeaways:

• 80% of healthcare professionals want AI to optimize workflows, but only 63% feel prepared to use it effectively.
• Even leading health systems see modest success with AI tools—e.g., 53% high success with ambient scribes, 19% with imaging, 38% with sepsis risk stratification.
• Major barriers to adoption include tool immaturity, financial constraints, unclear regulations, and lack of governance.
• Patient safety risks include hallucinations, context loss, bias, and over-reliance that may erode clinical skills.
• Governance must be ongoing—covering vetting, workflow integration, regulation compliance, and user training.
• Ethical, transparent AI is not just good practice—it’s essential for maintaining clinician trust.
• National healthcare plans, such as the UK NHS strategy, depend on digital transformation, but overpromising could undermine long-term goals.
• Population-level digital literacy gaps can limit the impact of even the best AI solutions.
• Wolters Kluwer is taking a cautious, trust-first approach, blending AI with the expertise of 7,500 clinical contributors to ensure safety and value.
• AI’s future in healthcare lies in operational efficiency, patient navigation, and provider support—but adoption speed must match system readiness.

Listen to the episode and let us know what you think using the contact form on our website: https://www.chiefhealthcareofficer.com.

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Visit Dr Fatih's Website - https://www.fatihmehmetgul.com/

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