In this episode of the Chief Healthcare Officer Podcast, Dr. Fatih Mehmet Gül speaks with Scott Becker, Founder and Publisher of Becker’s Healthcare, about the evolution of healthcare media, the central role of people in healthcare, the global workforce shortage, the future of healthcare technology—especially AI—and the qualities modern leaders must develop to navigate a rapidly shifting landscape.

Scott reflects on his 32-year journey from Harvard-trained attorney to one of the most influential healthcare thought leaders in the United States. He discusses how Becker’s Healthcare grew from a small legal newsletter into a nationally recognised platform producing major conferences, digital content, and executive rankings that support and celebrate healthcare leadership.

The conversation dives deeply into people management, workforce dynamics, technology adoption, using AI in content and operations, and the importance of building multi-generational teams. Scott also offers practical leadership wisdom drawn from decades of meeting healthcare CEOs, building teams, and scaling a media company.

Key takeaways

• Healthcare’s core will always be people, supported—not replaced—by technology
• Workforce shortages are a global structural issue requiring long-term solutions
• Fair compensation, adequate staffing, and strong culture are essential for retention
• Leaders must “love their 90%ers” and avoid obsessing over minor shortcomings
• AI is promising but must be easy, quick to adopt, and relieve burden—not add to it
• Multigenerational teams demand new leadership styles emphasizing “liked AND respected”
• Authentic human connection will remain vital despite increasing digital automation

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