What happens when a practice grows beyond what one doctor can personally manage?

In this episode, Dr. Gary Rademacher sits down with Dr. Andrew Herman to talk about the systems, staffing, and leadership changes that helped Andrew grow his practice from roughly $70,000 to $150,000 a month in collections.

Andrew shares what wasn’t working, including staffing challenges, failed attempts at growing a second location, inconsistent production, and the pressure of having too much of the business depend on him.

They also discuss what changed: clearer staff roles, stronger training, better hiring, improved case management, tracking the right statistics, and learning how to operate more like a CEO instead of doing everything himself.

The result was more than increased revenue. Andrew built a stronger team, a more successful second location, greater stability, and more freedom to step away from the office without everything stopping.

If you’re a chiropractor or healthcare practice owner who feels like you’re working harder than your results reflect, this episode is for you.

Build Systems. Build Freedom.

The most important thing in the end of all this is what their stats are.

We got to operate off of stats and not rumors, but I would say, like, if their stats are down and they're not producing, that's the person that you need to let go.

Every decision that you make in terms of personnel, you think of the business first and the employee second.

How do you separate performance data from personal feelings?

The Business Academy has the training resources to help practice owners get in control of their whole business – including who to hire and who to fire.

#PracticeManagement #LeadershipDecisions #DataDrivenBusiness #BusinessOwnerMindset #PerformanceMetrics

Are you spending every meeting talking about the same employee?

If 10 minutes of every call with your partner, your coach, your friend turns into "he did it again... he's good at this but this keeps happening"... that's not a coincidence. That's a red flag.

The amount of time you spend stressing about one person is one of the clearest signs it's time to make a change.

The Business Academy is here to train you to grow the practice you own so that it doesn't own you.

#Employees #Hiring #Business #Leadership #YoureFired #Employment