Running a small business means making dozens of decisions every day... and hoping none of them backfire. But what happens when things do go wrong?

In this episode, we unpack the real risks that catch small business owners off guard from unexpected bills to sudden staff exits, and give you the tools to get ahead of them.

We walk you through practical, no-nonsense strategies to help you...

1. Identify where your business is most vulnerable
2. Put simple systems in place to reduce risk
3. Feel more in control, confident, and protected

This isn’t about doom and gloom, it’s about smart planning that saves you stress, money, and momentum. Whether you're just starting out or scaling up, this episode will help you build a stronger, more resilient business.

Are you charging the right amount for your work? In this episode, we talk about how small business owners can price their products or services with confidence. You’ll learn why hourly rates often don’t reflect your true value, and how to switch to pricing strategies that better match the results you deliver. Whether you’re new to business or looking to improve your current pricing, this episode gives you simple, practical tips to help you earn what you’re really worth.

Winning new customers takes effort, but keeping them is what really builds a stable, thriving business. In this episode, we explore practical strategies for improving customer retention and creating long-term relationships. From simple communication shifts to system-level changes, we break down what actually works and how you can apply it in your business today.

Whether you're in early growth or looking to tighten up existing systems, this conversation will help you turn one-time buyers into loyal clients who stick around—and tell others.