What does it really take to scale a collision repair business without losing your culture, or your people?

In this episode of BodyShop Leaders, Daniel Burkholder sits down with Jordan Beshears, Vice President of Steve’s Auto Body, to unpack the real journey from working on the shop floor to helping lead a growing, multi-location operation.

Jordan shares how hands-on experience shaped his leadership philosophy, why technicians are the soul of the business, and how Steve’s Auto Body used lean thinking and process—not chaos—to fuel sustainable growth. From navigating family-business dynamics to building replicable systems, managing change, and becoming a Tesla-approved collision center, this conversation goes deep into what modern leadership really looks like in collision repair.

If you’re a shop owner or leader thinking about growth, struggling with culture, or trying to lead better from the front—not the office—this episode is packed with insights you can apply immediately.

In this episode, you’ll learn:
•Why leading from the shop floor creates stronger teams and better results
•How lean processes helped Steve’s Auto Body scale with intention
•What most shop owners get wrong about growth and complacency
•How to support technicians while improving production and profitability
•What it truly means to be a BodyShop Leader

The BodyShop Leaders Podcast is powered by BodyShop Marketing, the agency helping collision industry leaders grow smarter and lead stronger.

What does it really take to build a collision repair business that lasts—not just financially, but culturally?

In this powerful episode of BodyShop Leaders, host Daniel Burkholder sits down with Dave Dunn, founder of Dave’s Auto Body in Galesburg, Illinois, and co-founder of the Master’s School of Autobody Management—one of the most influential educators in the collision repair industry.

Dave shares his journey from a high school dropout and struggling 19-year-old shop owner to building one of the most respected body shops in the country, retiring from day-to-day operations by age 29, and helping thousands of shop owners lead better businesses.

This conversation goes far beyond tactics. Dave breaks down the core principles that allowed his shop to thrive for nearly five decades—including:

• Why culture starts with something as simple as a clean floor
• How to build a team that works for more than just money
• The power of quarterly employee reviews (and why avoiding pay conversations is a mistake)
• How to step out of the shop without losing control (yes—he literally rolled his toolbox out)
• What “Principles over Policies” really means through his Liquid Amalgam philosophy
• How palm trees, gator sauce, and a “purple cow” mindset helped his shop dominate local mindshare
• Why hiring for character over skill is non-negotiable in today’s technician shortage

If you’re a shop owner who wants to stop being the bottleneck, build a team you’re proud of, and create a business that can thrive without burning you out—this episode is required listening.

🔗 Guest Contact

Dave Dunn
📧 dave@masters-school.com

The BodyShop Leaders Podcast is powered by BodyShop Marketing, the agency helping collision industry leaders grow smarter and lead stronger.

What makes a great collision repair leader? For Chris Ray, owner of One Twenty-Two Collision and one of Georgia’s fastest growing MSOs, the answer comes down to one simple idea: people fix cars, not numbers.

In this inspiring conversation, Chris shares the moment he realized he was helping build someone else’s dream and why that pushed him to create a shop where pride, craftsmanship, and culture truly matter. After two decades in the consolidator world, he learned firsthand that KPIs and cycle times can easily overshadow the humans doing the work. That lesson shaped the foundation for one of the most intentional growth stories in the collision repair industry.

We talk about how he built mission, vision, and values that guide real decisions instead of sitting on a wall. We dig into how he scaled from one location to eight in only three years while protecting the culture that made the first shop successful. Chris explains how to stay centered when the whirlwind of growth is trying to pull you in every direction.

You will also hear:

• Why perfection slows growth and how Chris opened his first shops before everything was “ready”
• How to hire for character instead of relying on resumes
• How to choose certifications that actually serve your market
• The biggest leadership shift required to move from one shop to many
• Why the collision industry is still full of opportunity for owners who want to grow the right way
• The advice Chris wishes he had known ten years ago
• The one decision that completely changed the direction of his business

This episode is full of powerful lessons for shop owners who want to scale with purpose, lead with confidence, and build a brand that stands the test of time.

If Chris’s story motivates you, make sure to hit Subscribe so you never miss an episode of The BodyShop Leaders Podcast.

The BodyShop Leaders Podcast is powered by BodyShop Marketing, the agency helping collision industry leaders grow smarter and lead stronger.

What does real leadership look like in a collision shop when the industry is changing faster than ever?

In this episode of The BodyShop Leaders Podcast, host Daniel Burkholder sits down with Kyle Bradshaw, Director of Fixed Operations at K&M Collision and President of the Carolinas Collision Association. Kyle leads one of the most advanced repair operations in the country while also championing shops across the region through association work and the Southeast Collision Conference.

Kyle shares how people-first leadership—prioritizing husbands, wives, moms, and dads before “employees”—has transformed their culture, strengthened their team, and created a place where people can thrive long-term. He explains why grit still matters, how associations can shorten your learning curve by years, and why shops that resist change are about to get left behind.

You’ll hear Kyle’s insight on:

• Why true leadership starts with sacrifice, not ego
• Building a culture where your team wins at work and at home
• How associations like CCA and SCC fast-track connection and growth
• Leading through increasing vehicle complexity, AI, and industry change
• The mindset shift every shop owner needs to lead effectively
• Why “we’ve always done it this way” is a dangerous trap

If you’re serious about leadership in the collision repair industry, this conversation will challenge, sharpen, and inspire you.

LinkedIn: https://www.linkedin.com
Carolinas Collision Association: https://carolinascollisionassociation.com
Southeast Collision Conference: https://southeastcollisionconference.com

Website: https://bodyshopmarketing.io
LinkedIn: https://www.linkedin.com

In this first episode of BodyShop Leaders Podcast, host Daniel Burkholder sits down with Bill Park, founder and CEO of Crunchit, to talk about one of the most overlooked skills in the collision repair industry — financial clarity.

Bill has spent over 30 years in the industry — from painting his first car at 15 to owning multiple shops, building systems, and now helping other owners master their numbers through Crunch It. He’s seen firsthand how understanding your financials can transform a struggling operation into a thriving business.

In this conversation, Daniel and Bill dive into:

• How to connect your CCC and QuickBooks for better reporting
• Why “perfect financials” aren’t about perfection — but about powerful decision-making
• The difference between working in your shop and working on your business
• How to identify your most profitable DRP relationships (and when to walk away)
• The #1 habit high-performing shop owners share
• Why 'Who Not How' might be the most important book a shop leader reads this year

Bill also shares what’s next for Crunch It — including upcoming automation tools to help shops maintain daily financial accuracy — and his practical advice for leading through tough times: step back, think bigger, and rebuild your shop to serve you, not the other way around.

Listen now to discover how mastering your numbers can help you lead smarter, grow stronger, and take control of your shop’s future.

Connect with Bill Park: www.crunchitfs.com

BodyShop Leaders Podcast is powered by BodyShop Marketing, the agency helping collision industry leaders grow smarter and lead stronger.

The BodyShop Leaders Podcast is powered by BodyShop Marketing, the agency helping collision industry leaders grow smarter and lead stronger.