What does it really take to scale a collision repair business without losing your culture, or your people?

In this episode of BodyShop Leaders, Daniel Burkholder sits down with Jordan Beshears, Vice President of Steve’s Auto Body, to unpack the real journey from working on the shop floor to helping lead a growing, multi-location operation.

Jordan shares how hands-on experience shaped his leadership philosophy, why technicians are the soul of the business, and how Steve’s Auto Body used lean thinking and process—not chaos—to fuel sustainable growth. From navigating family-business dynamics to building replicable systems, managing change, and becoming a Tesla-approved collision center, this conversation goes deep into what modern leadership really looks like in collision repair.

If you’re a shop owner or leader thinking about growth, struggling with culture, or trying to lead better from the front—not the office—this episode is packed with insights you can apply immediately.

In this episode, you’ll learn:
•Why leading from the shop floor creates stronger teams and better results
•How lean processes helped Steve’s Auto Body scale with intention
•What most shop owners get wrong about growth and complacency
•How to support technicians while improving production and profitability
•What it truly means to be a BodyShop Leader

The BodyShop Leaders Podcast is powered by BodyShop Marketing, the agency helping collision industry leaders grow smarter and lead stronger.