We are back after a two week break, Heather is officially a married woman 💍 and we are finally answering some of the dilemmas you’ve emailed us at hello@theboardroompodcast.com.

From navigating friendships at work and managing someone who could have had your job, to handling a difficult peer when you have no authority over them, Heather breaks down what she would actually do in each situation.

We get into:

• When friendship and leadership blur
• Dealing with resentment at work
• Managing someone who competed for the same job
• Seeking approval from your team
• Challenging a difficult peer

Got a situation at work you don’t know how to handle?

Send it in → hello@theboardroompodcast.com

New episodes every Wednesday, 8 AM.

Follow us on Instagram: @the.boardroompodcast & @leadershipheather

If you’re struggling to know what’s really going on in your team, Custard gives you clear weekly insight into your team’s culture, wellbeing, and performance, plus practical actions to help you know where to step in. Find out more at Custard.

And btw, Heather drops weekly leadership tips to over 32,000 managers every week. Join here: https://custardlearns.com/custard-culture-club-home

Hiring someone is one of the biggest decisions you’ll make as a manager, but how do you actually know who’s going to be great once they’re in the role?

In this episode, Heather breaks down the interview process she uses to hire brilliant people, from attracting stronger candidates to making the final decision with confidence.

She covers:

• The interview questions that help you spot great candidates
• What to look for beyond skills, experience and a polished CV
• How to structure an interview process that actually works
• How to score candidates and make more confident hiring decisions
• How to reduce bias and avoid relying too heavily on “gut instinct”

If you’re hiring someone soon, growing your team or want to get much better at recognising great people in interviews, this episode gives you a practical process you can actually use.

Got a situation at work you don’t know how to handle?

Send it in at hello@theboardroompodcast.com, two lines or two paragraphs, whatever you need. Everything stays anonymous.

New episodes every Wednesday at 8AM.

Follow us on Instagram: @the.boardroompodcast & @leadershipheather

If you’re struggling to know what’s really going on in your team, Custard gives you clear weekly insight into your team’s culture, wellbeing and performance, plus practical actions to help you know where to step in.

Find out more at Custard.

And btw, Heather drops weekly leadership tips to over 32,000 managers every week. Join here: https://custardlearns.com/custard-culture-club-home

How do you support someone struggling with their mental health while still holding them accountable for their performance?

In this episode, Heather shares:

• How to balance empathy and accountability
• Supporting mental health and burnout
• When performance conversations are needed
• Supporting the team without becoming the therapist
• What ruinous empathy looks like
• How underperformance impacts team trust

Because being a supportive leader doesn’t mean avoiding hard conversations. Sometimes the kindest thing you can do is be clear about what needs to change, while still treating someone with empathy.

If you’re struggling to know what’s really going on in your team, Custard gives you clear weekly insight into your team’s culture, wellbeing, and performance, plus practical actions to help you know where to step in.

Find out more at Custard.

Got a situation at work you don’t know how to handle?

Send it in at hello@theboardroompodcast.com, two lines or two paragraphs, whatever you need. Everything stays anonymous.

New episodes every Wednesday at 8 AM.

Follow us on Instagram: @the.boardroompodcast & @leadershipheather

And btw, Heather drops weekly leadership tips to over 32,000 managers every week; join here: The Custard Culture Club