For more than 30 years, MSA National has been transforming the loan documentation process – partnering with some of Australia's largest lenders to make settlements faster, smoother, and more seamless for brokers and their clients.

In this episode of In Focus, we speak with MSA National founder and CEO Sam Makhoul and Sergio Delvescovo, national sales manager for the broker channel and former head of lending operations at ING Australia. They discuss how MSA's partnerships have helped drive efficiency, lift broker satisfaction scores, and reduce ING Australia's average settlement time from 24 days to just 10–12 days.

Tune in to discover:

• Three things that brokers can do for faster settlements.
• How MSA's products have transformed the broker and customer experience.
• The borrower story that made Makhoul cry and how that shaped the MSA culture.

And much more!

Former consultant Chris Dodson made the switch to mortgage broking two years ago after being told, "If you're gonna fail, fail fast and go for it." He has since grown his brokerage from the bottom up, using community connections for advice and to generate leads.

In this episode of the New Broker podcast, host Will Paige sits down with the Sydney-based broker to find out how he made the switch to broking and his plans for future growth.

Tune in to find out:

• The importance of mentorship.
• The tech he's using to grow his brokerage.
• The one piece of advice he'd give to brokers just starting out.

And much more!

Welcome to The Adviser's What's Making Headlines podcast, your go-to source for the week's biggest stories in finance and real estate, distilled into bite-sized insights.

Join The Adviser's commercial content writer Ben Squires and senior journalist Will Paige as they review the news of the week.

This week, they discuss:

• Higher-than-expected quarterly inflation data.
• Forecasts ahead of next week's rate decision.
• Big announcements and a leadership change.

And much more!