
The 3 Clients You’re Serving — And What Each One Actually Needs
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Not all clients are created equal — and treating them like they are could be the reason your rebooking is down, your retail isn’t moving, and your client retention is stuck.
In this episode, I’m breaking down the three most common buyer types in your salon — and exactly how to adjust your consultations, service flow, and checkout conversations to connect with each one.
You’ll learn:
- The difference between Loyalty Linda, Deal Hunter Dana, and Upgrade-Ready Renee
- What each client type actually needs from you to stay loyal, spend more, and refer others
- Easy scripting and service tweaks that boost trust, retention, and retail sales
- How to stop sounding salesy and start selling with confidence
🎁 Grab the free Retail Strategy Mini-Map mentioned in this episode:
👉 amandasmearman.com/freebies
📦 Want to go even deeper? Check out the Client Experience Toolkit and Complete Salon Scripting Guide inside my shop:
👉 amandasmearman.com/shop
If you loved this episode, don’t forget to hit that follow button so you never miss a moment of real talk, business tips, and inspiration to help you grow behind the chair and beyond.
💌 Want more?
Download my free Client Experience Checklist → amandasmearman.com
🫶 Let’s hang out on IG → @amandasalonstylist
Tag me in your takeaways or send a DM—I’d love to hear what resonated with you!
Thanks for listening, and remember:
You’re not just building a business—you’re building a legacy. 💜