Use AI where it earns its place.
Tyler Fraser of UPD Urns joins Bill Canady on pricing, inventory, useful software and easier ordering.

IN THIS EPISODE
• Protect margin
• Turn inventory into cash
• Test useful software
• Set three weekly priorities

Howard Miller context: after its 2025 wind-down plan, the brand announced a relaunch on May 7, 2026. Company announcement

CHAPTERS
00:00 Opening and Tyler's Business
02:21 AI for Product and Customer Pricing
09:34 Weekly Priorities and Inventory
13:37 AI and Competitive Pressure
17:35 Choosing Business Software
23:32 Testing Apps Against Real Use
27:35 Making Ordering Easier
32:45 30, 100 and 1,000 Days
36:06 Monday Priorities and Closing

CONNECT WITH TYLER FRASER

UPD Urns
Tyler Fraser on LinkedIn

FULL TRANSCRIPT AND CAPTIONS
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Bill Canady
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Which pricing decision or customer friction would you test with AI?

#ProfitableGrowth #AIinBusiness #The1000DayCEO

A few suppliers hold most of your spend. Can your team name them?

Bill Canady applies 80/20 to purchasing: build a spend cube, assign category owners, challenge specifications and recover cash while protecting supply continuity.

• Rank spend by supplier, category and part.
• Use index pricing and should-cost models.
• Build a practical 100-day purchasing plan.

The case is an illustrative composite. Details are disguised; figures are representative, not audited results of one client.

CHAPTERS
00:00 The 1000-Day CEO opening
00:17 Who holds your spend?
05:31 An illustrative supplier case
08:43 Make purchasing choices explicit
12:53 Build the 100-day plan
16:06 The 1000-Day CEO closing

FULL TRANSCRIPT AND CAPTIONS
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Can you name the suppliers holding 80% of your spend, with their terms, contracts and owners?

#Procurement #SupplyChain #ProfitableGrowth

The market will not close your value-creation gap. Your operating plan has to.

Bill Canady explains the shift from free multiple expansion to earned enterprise value. Use the 80/20 lens to find the customers and products that produce your profit, then build a 100-day plan with a number and an owner behind every lever.

IN THIS EPISODE
• Separate earnings growth, debt paydown and multiple expansion.
• Map customers and products into the four profit quads.
• Aim growth at the business that earns the right to grow.

The case is an illustrative composite. Company details are disguised; figures are representative, not audited results of a single client.

CHAPTERS
00:00 The 1000-Day CEO opening
00:17 The earned multiple
06:00 Find profit with 80/20
07:25 An illustrative distributor case
11:41 Build the 100-day plan
15:26 The 1000-Day CEO closing

FULL TRANSCRIPT AND CAPTIONS
On-screen captions are included in the episode video.

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How much of your plan is earned through operating work, and how much is waiting on the market?

#PrivateEquity #ValueCreation #ProfitableGrowth

Your price increase is only worth what reaches the bank.

Bill Canady follows the money from list price to invoice to pocket price. Learn how old agreements, discount exceptions, freight and rebates give an increase back, then use a 90-day plan to recover leakage without chasing unprofitable volume.

IN THIS EPISODE
• Build a pocket-price waterfall by customer.
• Sunset stale pricing agreements and set discount authority.
• Track realized price weekly with one accountable owner.

The case is an illustrative composite. Company details are disguised; figures are representative, not audited results of a single client.

CHAPTERS
00:00 The 1000-Day CEO opening
00:21 Announced versus realized price
05:09 An illustrative manufacturer case
09:03 Seven pricing moves
13:44 Build the 90-day plan
17:13 The 1000-Day CEO closing

FULL TRANSCRIPT AND CAPTIONS
On-screen captions are included in the episode video.

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What did your last price increase actually realize, customer by customer?

#PricingStrategy #Profitability #ProfitableGrowth

Your job is the gap between today's EBITDA and the EBITDA your sponsor has already decided you will deliver.

Recorded live at The CEO Mandate workshop on 3 September 2026, Bill Canady rebuilds the board's LBO math, including the numbers from one of his own deals. A few references are to slides and the live chat.

IN THIS EPISODE
• Command is four things: no surprises, on pace, data driven, results matter
• Why your clock started the day the sponsor bought, and why plans run a thousand days
• How MOIC sets your payout: under 2x generally zero, 2–2.5x maybe 80%, 3x 100%
• The one-page CEO Mandate: target, timeline, five assumptions, three unknowns, signed
• The five levers in order of speed: price, cost, organic growth, M&A, working capital

CHAPTERS
00:00 The EBITDA gap is your job
01:34 Command: no surprises, pace, data, results
04:20 Can you state your board's number?
06:12 Day zero to day one
09:17 Three questions: who owns the number?
11:38 Why CEOs lose the seat
14:39 Translating board math into team tasks
18:10 The CEO Mandate and the LBO
24:46 Running the LBO math live
31:59 Buy-and-build: the multiple arbitrage
35:31 Right-to-grow, five levers, cadence
39:21 The 100-day program and close

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Can you state your board's number, and how you'll hit it, without opening a file?

#PrivateEquity #ValueCreation #1000DayCEO

What if the diagnosis is wrong? Marc Spiegel joins Bill Canady on recovery, trust and local authority.

Marc: test assumptions, listen beyond reports and give people authority to deliver.

IN THIS EPISODE
Test the cause. Build trust. Set guardrails. Empower the team.

CHAPTERS
00:00 Welcome and introduction
01:26 When the diagnosis is wrong
05:30 Protecting sources and testing evidence
07:04 First decisions and accountability
10:18 Earning employee trust
11:41 Returning to profit and growth
13:15 Recovering a major customer
18:06 Customer concentration
19:21 Local authority and controls
25:14 Restructuring conversations
26:30 Making it safe to speak
29:00 Leading across languages
31:37 Acknowledgement and commitment
33:02 The first 30, 100 and 1,000 days
36:03 Guest links and the CEO takeaway

CONNECT WITH MARC SPIEGEL
HundredEast
Marc on LinkedIn

FULL TRANSCRIPT AND CAPTIONS
Machine-generated conversation captions have contextual corrections; errors may remain. Branded opening/closing media are outside this transcript. On YouTube, select CC or expand the description → Show transcript: EP35 conversation

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Which explanation for poor performance should your team test this week?

#The1000DayCEO #BusinessTurnaround #Leadership

Growth stalls when every problem reaches the CEO. Adam Povlitz of Anago Cleaning Systems joins Bill Canady on service quality, customer retention and systems that free leaders to grow.

IN THIS EPISODE
• What dashboards miss
• Marketing beyond the lowest price
• Faster service recovery
• Clear rules for delegation

CHAPTERS
00:00 The growth challenge: winning customers and delivering consistently
01:04 Spotting inconsistent guidance behind reassuring numbers
03:52 Why dashboards need customer sentiment and human contact
05:29 How Anago’s three franchise tiers divide responsibility
09:14 Balancing new sales with customer retention
11:08 Using proposal activity to diagnose a sales pipeline
12:09 Why Anago avoids price-led marketing
14:13 CleanCom: faster complaints and preventive analytics
18:55 Delegating with messaging pillars and prioritizing ideas
24:22 Influencing independent owners through pilots and proof
29:29 Why leaders must protect time for sales and growth
30:46 What should change by day 30, 100, and 1,000

CONNECT WITH ADAM POVLITZ

Anago Cleaning Systems
Adam Povlitz on LinkedIn

FULL TRANSCRIPT AND CAPTIONS
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Which recurring decision should your team handle without you?
#CEOLeadership #ProfitableGrowth #Franchising

Inventory growing faster than sales? Steven Lustig joins Bill Canady on finding cash in the supply chain, diligence misses and integration, and useful first boards for family companies.

IN THIS EPISODE
• Forecast by SKU and month; connect sales with purchasing.
• Assess supplier terms, team capability and integration bandwidth.
• Give boards clear oversight and management clear authority.

CHAPTERS
00:00 Opening and introduction
01:01 Cash trapped in inventory
08:21 Forecasts, purchasing and total supplier cost
12:33 What diligence misses about the team
15:34 Making integration a shared responsibility
19:58 First boards for family companies
22:50 Choosing board members
25:02 Ownership, oversight and management
27:01 When the board challenges a budget
29:52 The first 30, 100 and 1,000 days
34:51 Connect with Steven Lustig

CONNECT WITH STEVEN LUSTIG
Lustig Global Consulting
LinkedIn
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FULL TRANSCRIPT AND CAPTIONS
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Where would you look first for cash tied up in your supply chain?

#SupplyChain #WorkingCapital #The1000DayCEO