Ten Minutes With... Bernadine Euers

Find Bernadine Euers: Linkedin | ASORC | Find a Rehabilitation Counsellor

ASORC at 50: Bernadine Euers on What Rehabilitation Counsellors Do

Rhea marks this 50th episode of the Intelligent Rebellion Podcast “Ten Minutes With” by speaking with Bernadine Euers, CEO of Australian Society of Rehabilitation Counsellors (ASORC), which is celebrating its 50-year anniversary after starting in 1976.

They discuss ASORC’s recent first major face-to-face conference in about 10 years, acknowledging emcee Liz Wright, Aunty Norma’s Welcome to Country, and contributions from directors, fellows, members, and speakers.

Rhea notes Rehabilitation Counsellors are underutilised and poorly understood in workers compensation and personal injury, prompting Bernadine to explain that the work is “deep,” treating the whole person, coordinating across professionals and systems (including justice and education), and aiming to become unnecessary once clients regain participation.

Bernadine highlights ongoing learning, ASORC’s “find a Rehabilitation Counsellor” website tool, and her inclusion-focused background.

00:00 Open Banter

00:44 Episode 50 Milestone

01:16 Meet Bernadine and ASORC

02:15 Conference Highlights

03:36 What Rehab Counsellors Do

03:52 Why They're Underused

04:46 Deep Whole Person Work

07:10 How to Find One

08:12 Bernie's Inclusion Journey

10:35 Wrap Up and Thanks

"Ten Minutes With" is brought to you by The Intelligent Rebellion and is a Threesticks Production.

Copyright (c) Threesticks Pty Ltd & Rhea Mercado (R)

The team who produce the The Intelligent Rebellion Podcast, and Ten Minutes With Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging

The Intelligent Rebellion Podcast, and Ten Minutes With Podcast is a Threesticks Production. Hosted and Produced by Rhea Mercado. Our Emperor of Sound, Original Music Man and Executive Producer is Wills. Copyright 2026 Threesticks Pty Ltd & Rhea Mercado®.

THE BIG PRINT - DISCLAIMER

The contents of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional rehabilitation advice, injury management advice, rehabilitation advice, medical advice, legal advice, financial advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advice which meets your personal and/or professional circumstances and specific needs.

Rhea Mercado® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

See omnystudio.com/listener for privacy information.

Ten Minutes With... Mat Seeto

Find Mat Seeto: Linkedin

Mat Seeto on Trauma-Informed Factual Investigations in Workers Compensation

Rhea interviews Mat Seeto, CEO of Clarity Workplace Solutions, recounting how they first met at CrossFit Blacktown before discussing Mat’s career evolution across 21 years in workers compensation.

Mat outlines roles in claims and self-insurance at NSW Police Force, Wesfarmers and Westpac (including some Asia Pacific claim exposure), a period in rehab with Konekt, a career break to help establish his wife’s CrossFit gym, then a return to NSW Police before moving into investigation services and eventually becoming CEO of Clarity about four years ago.

He challenges stereotypes of investigations as surveillance, noting surveillance is under 10% of their work, with most being factual investigations. Mat explains Clarity’s person-centered, trauma-informed approach to gather a claimant’s version of events to support decision-makers, improve claimant engagement, and aid return to work, and suggests simple language for explaining referrals.

00:00 Hello

00:28 Meet Mat Seeto

01:18 CrossFit First Impression

02:36 Career Journey Recap

05:08 Investigations Misconceptions

06:37 Trauma Informed Approach

09:27 Positive Early Interactions

10:59 30 Second Referral Script

11:43 Wrap Up And Thanks

"Ten Minutes With" is brought to you by The Intelligent Rebellion and is a Threesticks Production.

Copyright (c) Threesticks Pty Ltd & Rhea Mercado (R)

The team who produce the The Intelligent Rebellion Podcast, and Ten Minutes With Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging

The Intelligent Rebellion Podcast, and Ten Minutes With Podcast is a Threesticks Production. Hosted and Produced by Rhea Mercado. Our Emperor of Sound, Original Music Man and Executive Producer is Wills. Copyright 2026 Threesticks Pty Ltd & Rhea Mercado®.

THE BIG PRINT - DISCLAIMER

The contents of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional rehabilitation advice, injury management advice, rehabilitation advice, medical advice, legal advice, financial advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advice which meets your personal and/or professional circumstances and specific needs.

Rhea Mercado® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

See omnystudio.com/listener for privacy information.

Ten Minutes With... Eva Lai

Find Eva Lai: Linkedin

Eva’s “Citizen of the World” Story: From Greece to Argentina to Australia (and Rome)

Instead of recording this episode in-person, Rhea and Eva chat on a Friday afternoon as Eva prepares for a weekend in Murwillumbah and Rhea records from her car in Sydney.

In a playful intro, Eva describes herself as a travel-loving “citizen of the world,” then explains her diverse background: Greek parents, maternal grandparents migrating to Buenos Aires, Eva born in Argentina, and the family moving to Australia when she was two, where she grew up in Melbourne.

Eva later lived in Rome for four years, working in retail and currency exchange before roles at PWC doing legal translating and research, aiming for the Australian Embassy. She recounts persistently following up for years, being offered a role, then turning it down due to missing her family.

Eva talks about stumbling into workers compensation and using it as a vehicle to fulfill her passion for helping others.

00:00 Friday Catch Up

00:10 Weekend Away Plans

00:58 Remote Recording Setup

01:30 Intro

02:08 Citizen Of The World

02:34 Family Migration Story

04:36 Life In Rome

05:37 Embassy Dream And Regret

07:24 Sliding Doors Scenario

08:19 Finding Purpose Helping People

09:38 Wrap Up And Goodbye

"Ten Minutes With" is brought to you by The Intelligent Rebellion and is a Threesticks Production.

Copyright (c) Threesticks Pty Ltd & Rhea Mercado (R)

The team who produce the The Intelligent Rebellion Podcast, and Ten Minutes With Podcast acknowledge the traditional owners and ongoing custodians of the land on which the podcast is recorded. We are located on the land of the Dharug people. We pay our respects to all Aboriginal and Torres Strait Islander people, and to the Elders past, present and emerging

The Intelligent Rebellion Podcast, and Ten Minutes With Podcast is a Threesticks Production. Hosted and Produced by Rhea Mercado. Our Emperor of Sound, Original Music Man and Executive Producer is Wills. Copyright 2026 Threesticks Pty Ltd & Rhea Mercado®.

THE BIG PRINT - DISCLAIMER

The contents of this program / podcast is made available for entertainment purposes. The views and information expressed by the Guests of the program represents the view and opinions of the Guest and does not necessarily represent the view or opinions of Rhea Mercado® and/or Threesticks Pty Ltd. The information presented in this podcast is not intended to be a substitute for any other professional rehabilitation advice, injury management advice, rehabilitation advice, medical advice, legal advice, financial advice, diagnosis, or treatment nor a substitute for guidelines, legislations, frameworks, processes or procedures. We encourage you always seek advice which meets your personal and/or professional circumstances and specific needs.

Rhea Mercado® and Threesticks Pty Ltd hereby disclaims any and all liability to any part for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of the content, which is provided as is and without warranties.

See omnystudio.com/listener for privacy information.