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Talking Pools Podcast

Talking Pools Podcast

著者： Rudy Stankowitz
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If you’ve ever stared at a test kit like it personally insulted your family… welcome home.


Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.


Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.


Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.


If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.

© 2026 Talking Pools Podcast 化学 日次 科学
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  • Busy Doesn’t Mean Profitable: Put Down the Price Gun and Know Your Numbers

    Busy Doesn’t Mean Profitable: Put Down the Price Gun and Know Your Numbers
    2026/10/18

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    Link to The Pool Shop Coach’s ‘KNOW YOUR NUMBERS’ CALCULATOR : www.thepoolshopcoach.com.au/knowyournumbers

    Your shop is packed, the service trucks are rolling, and bags of salt are flying out the door. So why does the profit disappear?

    On this episode of Mondays Down Under on the Talking Pools Podcast, Lee Salisbury, The Pool Shop Coach, and Nick in Brisbane tackle the expenses quietly eating away at pool business profits. From merchant fees and surprise freight charges to fuel, wages, and electricity, those “little” costs can turn a busy season into a whole lot of work for very little return.

    The conversation kicks off with a spirited discussion about Australian card payment surcharges before getting into the bigger question: When did you last review your prices against what it actually costs to run your business?

    Lee explains why adding a few cents to your prices might fall short, how discounts take a bigger bite out of gross profit than owners realize, and why value-added offers deserve a closer look.

    In this episode:

    • Merchant fees and the hidden cost of getting paid.
    • Why a 10% discount can cut gross profit by 20% in the example discussed.
    • Markup versus margin—and why a 50% markup produces roughly a 33% gross margin.
    • Accounting for overhead, including a wage for the owner.
    • Using store incentives to encourage return visits.
    • Identifying products that may be losing money.
    • Why a healthy bank balance doesn’t necessarily mean a profitable business.
    • Preparing for summer with prices grounded in your actual costs.

    Featured resource: Lee introduces her free Know Your Numbers calculator, designed to help owners understand overhead and what each sale needs to contribute before the business earns a profit.

    The episode also opens with a heartfelt message of support for Shane and his family following the loss of his mum. Our love is with them.

    The takeaway: Before you sell another pallet of salt, make sure you know whether those bags are helping pay the bills—or adding to them.

    Sponsor: This episode is brought to you in part by Pool Brain, helping pool professionals run smarter, more efficient, and more profitable service businesses.

    Questions or topic suggestions? Email talkingpools@gmail.com.





    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com
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    43 分
  • Fear of Facebook, Part 1: 14 PSI Says Enough Is Enough. Lincoln Reflecting Pool Failure Analysis

    Fear of Facebook, Part 1: 14 PSI Says Enough Is Enough. Lincoln Reflecting Pool Failure Analysis
    2026/10/16
    Ask a question hereOn this Floc It Friday episode of the Talking Pools Podcast, Rudy Stankowitz sits down with Shawn Davis and Dan Chiles, two former admins of 14 PSI Industry Lounge, for a candid conversation about toxic Facebook groups—and the responsibility that comes with helping shape their culture.But first, breaking news on the Lincoln Memorial Reflecting Pool. The Washington Post reports that a contractor-commissioned inspection identified at least EIGHTY-FIVE failures in the pool’s new blue coating following its fourteen-point-seven-million-dollar renovation. In their October fourteenth investigation, reporters Meg Kelly, Klara Auerbach, and Amy Brittain describe buckling along eight of ten interior expansion joints, nearly forty blistered areas, and peeling in nearly two dozen locations. According to the inspection, contributing factors included materials unable to accommodate joint movement, possible application errors, and insufficient curing time. Photographs showed crews applying coating shortly before — and after — refilling began, despite a seventy-two-hour curing requirement. While President Trump and administration officials have repeatedly blamed vandals, The Post reports that this inspection did not identify vandalism as a cause of the coating failures. A separate Park Service assessment identified four locations where vandalism was considered possible. The Interior Department says the contractor is obligated to repair the pool, and the company has said repairs would be covered under warranty. The inspection’s central recommendations: Follow curing requirements and test coating products before application.The dark side of Facebook groups and an effort to correct courseYou came to ask about a pool repair. Somehow, you’re defending your intelligence, your business, and three generations of your family against a guy whose profile picture is a cartoon shark.Welcome to the comment section.Shawn and Dan acknowledge their own roles in an atmosphere that sometimes rewarded tearing people down. They discuss moving toward more education, better advice, and a community where pool professionals can contribute without preparing for a digital barroom brawl.The conversation gets uncomfortable, funny, and refreshingly direct. There’s still plenty of profanity. The question is whether we can keep the personality while putting down the virtual barstools.In this episode:When roasting shuts down learning: Why knowledgeable professionals stop posting and valuable experience stays hidden in private messages.Community versus combat: The friendships and professional support the group has fostered alongside its rough reputation.Taking responsibility: Recognizing harmful behavior, discussing apologies, and acknowledging moderation decisions that went too far—or didn’t go far enough.Generational differences: How language, expectations, and humor collide online.Lost in translation: Why the sarcasm you hear in your head can land very differently on someone else’s screen.Correcting dangerous advice: Bringing qualified voices into a discussion without making someone afraid to learn.The hardest three words: Why “I was wrong” might do more for the industry than banning every F-bomb.Doing versus teaching: Whether being skilled at pool work automatically makes someone qualified to teach it.The takeaway: Pool professionals should be able to ask questions, challenge advice, and admit mistakes without becoming the afternoon’s entertainment. Education works better when people are willing to participate.Tune in next Friday for part two and the conclusion of Fear of Facebook. It’s time to leave the barroom brawl and dive deep into education.Also featuredA reminder from our mental health episode: the people answering calls and taking care of everyone else sometimes need support themselves. If you missed that conversation, go back and listen. You are allowed to have help.Music credits🎵 “How Life Goes” — Wendy LucasUsed with permission. Thank you, Wendy, for sharing your music with Talking Pools.Listen to “How Life Goes” on Spotify.🎵 “Kings and Queens of the Game” — Rick Stone of Lion Heart PoolsAI music credit to Rick Stone. Thank you for contributing music celebrating the pool professionals who keep this industry moving.Sponsor appreciationThank you to PoolBrain, Service Industry News, BlueRay XL, AquaStar, and Jack’s Magic, featured in this episode.We also recognize our 2026 Talking Pools Podcast Mentor Award sponsors: Title Sponsors BlueRay XL and United Chemical; Gold Sponsor LaMotte; Silver Sponsor Revved Up Apparel; and Supporting Sponsor AquaComfort Water Group.Content note: Explicit language and discussion of online bullying, PTSD, grief, and mental health. Support the showThank you so much for listening! You can find us on social media:FacebookInstagramTik TokEmail us: talkingpools@gmail.com
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    42 分
  • Popped Pools, Leaking Profits & the Commercial Account From Hell

    Popped Pools, Leaking Profits & the Commercial Account From Hell
    2026/10/15

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    Talking Pools Podcast | Thursdays with Steve & Wayne
    Hosts: Steve Sherwood and Wayne Ivusich
    Insurance Interlude Guest: Pat Grignon

    That commercial pool account looks impressive on your client list—but is it making you money, or slowly eating your business alive?

    Steve and Wayne dig into the realities of commercial pool service: unpredictable chemical demand, marathon equipment-room visits, failing valves, and bids that leave customers wondering why you charge so much. Steve explains why pricing a hotel pool like a backyard account can turn a big opportunity into a very expensive mistake.

    In this week’s Insurance Interlude, Pat Grignon joins Steve to discuss pool pop-ups, chemical spills, acid-wash damage, and what happens when a claim exceeds the coverage available. Steve also shares a balancing-tank disaster from earlier in his career—a story involving a missed valve, a flooded equipment room, and one deeply uncomfortable meeting.

    Then it’s back to leak detection, a historic hotel’s relentless equipment problems, and the business skill that keeps showing up in every conversation: communicating before a frustrated customer starts shopping for your replacement.

    In this episode:

    • Commercial bidding: Accounting for labor, travel around large properties, chemical use, and the residential work you could complete in the same time.
    • Facebook’s useful side: How answering a stranger’s questions helped Steve build one of his biggest client relationships.
    • Insurance limits: Pat discusses coverage examples, sublimits, and potential exposure when repair costs exceed available insurance.
    • Leak-detection training: Why buying a hydrophone doesn’t automatically make you a leak detector—and how confirmed leaks can become training opportunities.
    • A hotel equipment nightmare: Elevated water, equipment far below, substantial pressure, hot water, and recurring valve failures.
    • Owning service mistakes: How Steve handled missed visits, algae, and the cost of making things right.
    • Mentoring without stopping production: Supporting students and technicians while giving employees room to do their jobs.
    • Route efficiency: How repeated trips to the truck quietly steal time from your day.

    The guys also discuss Leslie’s store-closure news as understood at recording and give a shout-out to the standout pool projects featured in AQUA.

    The takeaway: A busy route doesn’t guarantee a profitable business. Price the actual work, understand your coverage, train your people, and keep your customers informed.

    Questions for Steve and Wayne?
    Email talkingpools@gmail.com and direct your message to either host. Your question could become part of a future episode.

    Contains explicit language.


    Support the show

    Thank you so much for listening! You can find us on social media:

    • Facebook
    • Instagram
    • Tik Tok

    Email us: talkingpools@gmail.com
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    58 分
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