If you ask five recruiters what they think of AI, you’ll get five different answers, ranging from “total game-changer” to “the end of the profession.”

The truth is somewhere in the middle.

AI isn’t a magic button, and it’s not a death sentence. It’s the perfect tool for subject matter experts who want to cut out the busy work and spend more time where they truly add value.

That makes it a natural fit for recruiters who know how to leverage it.

But AI has its limits. It’s not human. It doesn’t feel. It can’t build trust or navigate the nuance of candidate conversations.

It won’t make a bad recruiter better, but in the hands of a great one, it can be transformative. It doesn’t work against you. With the right strategies, it can work alongside you.

So, how do you use AI to elevate your impact, not erode it? How do you offload low-level tasks while dialing up the work only humans can do?

In this episode, we’re joined by Debra Senra, founder and CEO of Hyphenate.
She shares the real-world promise and pitfalls of AI in recruiting, along with practical strategies for making it work for you.

Guest Bio

Debra Senra is the founder and CEO of Hyphenate. With 15+ years of revenue experience with 10+ years of revenue leadership experience, she has a proven track record of helping organizations grow and scale profitably. Experience leading all revenue functions, including sales, account management, customer success, revenue operations, demand generation/marketing, implementation, and customer care. Connect with Debra on LinkedIn.

About Your Host

Vince Holt is the founder and CEO of Management Recruiters of Mercer Island. With 35+ years industry experience, he is the only MRINetwork team member to win CSAM of the Year, Person of the Year and Lifetime Achievement Awards. In addition to spending time with his wife, children and grandchildren, Vince has raced motorcycles for over 50 years, winning 5 National Championships.

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If you’ve ever bought something on Amazon with one click, you’ve seen embedded payments in action.

But that same seamless experience is now making waves in the B2B world.

And it’s changing how money moves between businesses and how fintechs and banks collaborate.

As organizations modernize operations, they’re looking for talent that can not only keep up but lead the charge.

They need people who understand automation, spot inefficiencies, and speak the language of finance and tech.

If you’re in talent acquisition, understanding the evolution of B2B payments can help you source, attract, and place better talent.

How do we find talent for this brave new world of payments?

In this episode, we’re joined by Senior Treasury Sales Officer at Fifth Third Bank and C-suite advisor, Richard Dooley. He breaks down all the latest developments in the payments world and how to staff for this digital transformation.

Guest Bio

Rich Dooley is a senior treasury sales officer with Fifth Third Bank in Charlotte, North Carolina. Now Richard serves as a trusted advisor to C-suite executives and treasury teams to understand their processes and goals so he can help deliver maximum effectiveness and efficiency in working capital and treasury functions involving emerging payment industry trends and best practices. Within the payments industry, Rich is a frequent conference speaker and author of The Signal, a curated LinkedIn newsletter focusing on payments and finance. He serves on several committees of the Accredited Standards Committee X9, focusing on faster and real-time payments, artificial intelligence, and blockchain in the payments space, and the ISO 20022 Financial Data Standard. Rich was one of the authors of the ISO 20022 Remittance Content Market Guide published by X9 (ISO 20022 Remittance Content Market Guide), and also served on the education advisory committee of the Southern Financial Exchange (SFE Education). Connect with Rich on LinkedIn.

Subscribe to Rich’s newsletter here: https://www.linkedin.com/newsletters/7063677977468833792/.

About Your Host

Vince Holt is the founder and CEO of Management Recruiters of Mercer Island. With 35+ years industry experience, he is the only MRINetwork team member to win CSAM of the Year, Person of the Year and Lifetime Achievement Awards. In addition to spending time with his wife, children and grandchildren, Vince has raced motorcycles for over 50 years, winning 5 National Championships.

Check out this episode on our website, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!

For most of the workforce, the chaos, uncertainty, and intensity of COVID are in the rearview mirror.

But for the healthcare workforce and hospital systems, it’s still very much the present.

Not only has the sector struggled to recover from the effects of the pandemic, but in many ways, working conditions have worsened. From unsustainable hours to shrinking margins, the human toll has been immense.

Simply put: we’re not attracting doctors and nurses like we used to, and we’re rapidly burning out the ones we still have.

Something has to change. We need to rethink talent acquisition and retention in ways that weren’t necessary before.

Data and AI offer the most powerful tools to do this.

Healthcare generates more data than any other industry, and that data can be leveraged to solve some of the sector’s most urgent challenges.

So, how do we use data and AI to get a handle on what’s really happening in the workforce? What pressures are healthcare workers and hospital systems facing?

In this episode, I’m joined by two workforce leaders from Mercer, John Derse and Will Self.

They unpack the current state of healthcare and share how we can use data to improve working conditions and support the well-being of the people behind the care.

Guest Bio

John Derse is a senior partner and healthcare provider, and industry practice leader at Mercer. His consulting is in the area of People Strategy, which includes strategy, alignment/change management and workforce analytics, and rewards, providing clients with "end-to-end" strategic advice concerning the design, implementation, and operation of human capital and the HR function. Healthcare is an incredibly important industry to Mercer. $1 of every $10 of Mercer’s revenue in the US comes from a hospital or health system. Our commitment to this industry runs deep, and our powerful and unique research has helped us to understand this world today, but more importantly, tomorrow as well. John’s clients include some of the largest health systems and academic medical centers in the United States. John has also collaborated with organizations and brought innovative work for a broad range of clients across various industries, including financial services, consumer products, retail, manufacturing/distribution, and entertainment. Connect with John on LinkedIn.

Will Self is the Workforce Strategy and Analytics Leader at Mercer. As the global leader of Mercer’s Workforce Strategy & Analytics business, Will has the opportunity to work with clients at the unique intersection of data science, artificial intelligence, workforce strategy, and human resources. He is passionate about building HR functions that create value through advanced strategy, actionable insights, and unique sources of competitive advantage. The WSA team consists of data scientists from a diverse range of disciplinary backgrounds, including labor economics, I/O psychology, computer science, and statistics. They are united in their desire to help clients develop people AI, drive productivity, and enhance the employee experience. Connect with Will on LinkedIn.

About Your Host

Vince Holt is the founder and CEO of Management Recruiters of Mercer Island. With 35+ years industry experience, he is the only MRINetwork team member to win CSAM of the Year, Person of the Year and Lifetime Achievement Awards. In addition to spending time with his wife, children and grandchildren, Vince has raced motorcycles for over 50 years, winning 5 National Championships.

Check out this episode on our website, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!