As the world of work continues to evolve, so does the role of leadership and company culture—especially in tech. On this episode of the Success Leaves Clues podcast, host Robin and co-host Al sit down with Sara Cooper, Chief People Officer at Jobber, to discuss how the company has navigated growth, hybrid work, and the future of HR.

Sara shares valuable insights into Jobber’s transition from in-office to hybrid, the communication challenges that come with it, and the shift from traditional leadership models to a more servant-leadership style. The conversation explores the critical role of mentorship, the importance of aligning people operations with business strategy, and how data can empower better decision-making. Sara also reflects on what it means to be a leader today and the importance of planting seeds that will shape the future of the workplace.

"Good ideas come from everywhere." ~ Sara Cooper

Key Takeaways:

✨ Leadership is evolving – The shift from command-and-control to servant leadership reflects a deeper focus on empathy, support, and empowerment.

✨ Hybrid work demands strong communication – As Jobber transitions to a hybrid model, maintaining clarity and connection has become a top priority.

✨ People and performance go hand in hand – True success is when both the business and its people are thriving.

✨ Mentorship matters – Supporting early-career professionals through coaching and mentorship creates long-term impact.

✨ Data drives better HR decisions – Aligning people strategies with business goals—and backing them with data—leads to smarter, more sustainable growth.

Brought to you by Aria Benefits and Life & Legacy Advisory Group