『Stories from the River』のカバーアート

Stories from the River

Stories from the River

著者: Broad River Retail
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Stories from the River Podcast explores the personal journeys of our very own Memory Makers. Whether it’s interviews or standalone narratives, Stories from the River will bring you closer to what it’s like to thrive together, wherever in the company you may be. We’ll share personal experiences from our stores, Distribution Centers, Call Centers, and corporate campuses, giving listeners a front row seat to what it's really like to be a Memory Maker furnishing life’s best memories every day.2022 経済学
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  • Empowerment, Ownership, and Collaboration: Kristen Hadeed’s Framework for Modern Leaders
    2025/10/23

    Welcome to part two of our conversation with Kristen Hadeed on Stories from the River.

    Host Charlie Malouf continues his conversation with Kristen Hadeed, author of Permission to Screw Up, diving into resilience, ownership, and courageous leadership. Kristen shares why it’s okay to have a short “pity party” after setbacks—but emphasizes the importance of moving forward and learning from mistakes. She introduces practical tools like the “resilience resume,” where human-centered leaders reflect on lessons learned from their own screw-ups in weekly meetings, creating a safe space for experimentation, growth, and risk-taking.

    The conversation explores how leaders can foster ownership and identity capital while helping team members find their “sweet spot” at work. Kristen highlights the value of embracing both rock star (deep specialist) and superstar (fast-growth, versatile) mindsets as careers evolve. She also explains the “1:3:1” method for collaborative problem-solving, where individuals present a challenge, three potential solutions, and their preferred option—boosting both idea quality and personal accountability.

    Kristen underscores the power of courageous conversations and shares her 24-hour rule for addressing tough issues, all designed to build trust, authenticity, and stronger teams. She closes with an invitation to her Human Leadership Program, a pay-what-you-can initiative that helps leaders grow through intentionality, self-compassion, and creating lasting impact.

    Additional Resources:

    Kristen's Leadership Development Company Website - https://www.kristenhadeed.com

    The Human Leadership Program by Kristen Hadeed - https://www.kristenhadeed.com/humanleadershipprogram

    Permission to Screw Up by Kristen Hadeed - https://www.amazon.com/Permission-Screw-Up-Learned-Everything/dp/1591848296

    Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear by Richard Sheridan - https://www.amazon.com/Chief-Joy-Officer-Leaders-Eliminate/dp/0735218226

    The Defining Decade by Meg Jay - https://www.amazon.com/Defining-Decade-Your-Twenties-Matter/dp/0446561754

    Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott - https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509

    What Got You Here Won’t Get You There by Marshall Goldsmith - https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304

    Everybody Matters by Bob Chapman & Raj Sisodia - https://www.barrywehmiller.com/bobchapman/book

    Watch the video on YouTube: https://youtu.be/ozBEpYK1V1o

    Visit https://www.storiesfromtheriver.com for more episodes.

    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com

    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

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    35 分
  • Reflecting on Pioneering the Path Opening Keynote w/ Kristen Hadeed, pt 1
    2025/10/21
    In this episode of Stories from the River, host and CEO Charlie Malouf welcomes keynote speaker and author Kristen Hadeed, fresh off her impactful talk at Broad River Retail’s “Pioneering the Path - a Purpose 8:28 Experience” leadership event. Kristen opens up about her unexpected journey—accidentally launching the cleaning company Student Maid at just 19, navigating major failures, and discovering her passion for human-centered leadership. What began as a student side-hustle quickly became a laboratory for learning, where she uncovered how trust, communication, and belief in people can transform a culture. Kristen reveals the pivotal conversation with her friend and colleague Monique that ultimately shifted her company’s purpose, evolving from her cleaning company Student Maid to a leadership development organization. Her story sets the stage for a larger message: leadership isn’t about perfection—it’s about courage, connection, and owning our impact. Charlie and Kristen also discuss how she prepares her keynotes, customizing every presentation to the culture and needs of her audience rather than delivering a pre-packaged speech. Together, they unpack themes from her session, including the power of a “resilience résumé,” confronting imposter syndrome, and recognizing fear as a signal that something truly meaningful is on the line. Kristen’s vulnerability, humor, and practical wisdom invite Memory Makers to lead with heart, take ownership, and collaborate boldly with courageous conversations. From her first interactions with Broad River, Kristen says she immediately felt the authenticity and electricity of the culture. Part 1 captures that energy—an inspiring conversation about growth, intentional leadership, and the courage to build environments where people can thrive. Come back for part two of this conversation on Thursday! Additional Resources: Kristen's Leadership Development Company Website - https://www.kristenhadeed.com Permission to Screw Up by Kristen Hadeed - https://www.amazon.com/Permission-Screw-Up-Learned-Everything/dp/1591848296 The Human Leadership Program by Kristen Hadeed - https://www.kristenhadeed.com/humanleadershipprogram Kristen's Original 2012 TED Talk with over 3.3M Views: How to Retire by 20 - https://www.youtube.com/watch?v=JDvoGev5_tk Kristen Hadeed and Millennials on the Truly Human Leadership podcast: https://feeds.libsyn.com/67290/podcast/ep-19-kristen-hadeed-and-millennials Kristen Hadeed and Millennials on the Truly Human Leadership on Apple Podcasts: https://podcasts.apple.com/us/podcast/truly-human-leadership/id992577373?i=1000581569564 The War of Art by Steven Pressfield - https://www.amazon.com/War-Art-Through-Creative-Battles/dp/1936891026 The Imposter Phenomenon by Dr. Pauline Rose Clance - https://paulineroseclance.com/impostor_phenomenon.html Silence the Imposter by Gary Frey - https://www.amazon.com/Silence-Imposter-Weapons-Syndrome/dp/B0CJLLLV61 Combining Ministry and Football: The Unique Path of Pittsburgh Steelers Chaplain Kent Chevalier - https://www.youtube.com/watch?v=UJuLje81LNE Arthur Brooks - The Power of Teaching, The Arrival Fallacy, The Mad Scientist Profile, Lifting Heavy Weights, & The Two Best Practices To Be Happy - https://podcasts.apple.com/us/podcast/the-learning-leader-show-with-ryan-hawk/id985396258?i=1000725431986 Watch this episode on YouTube: https://youtu.be/XOAGyXo5auw Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
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    28 分
  • Behind the Scenes: Columbia's Remodel & Transformation w/ Visual MVP Emily Boyle
    2025/10/16

    Welcome back to Stories from the River! Host and CEO Charlie Malouf is on location in Columbia, South Carolina, celebrating the Grand Reopening and ribbon-cutting of the Columbia, SC Ashley Store on Harbison Blvd. Charlie sits down with Emily Boyle, Senior Visual Impact Manager, who oversees the visual presentation for three stores in the Midlands area. Emily reflects on her nearly four-year journey with Broad River Retail, sharing her excitement for collaborating with a dedicated group of Memory Makers during a major store remodel—the first of its scale for her. She details the extensive planning and teamwork that went into successfully managing the construction, highlighting the importance of constant communication among various departments, contractors, and retail leadership to keep the project running smoothly, despite the inevitable disruptions.

    Emily takes great pride in the store’s transformation, noting its elevated status as one of the highest-rated locations for visual impact, thanks to the relentless effort of all the Memory Makers involved. She discusses the satisfaction of receiving both positive customer feedback and impressive results in sales numbers, attributing the success to the collaborative spirit within Broad River Retail. Emily also shares her personal inspiration from brands like Restoration Hardware and Ballard Designs and talks about her educational background in interior decorating. The episode closes with excitement about upcoming initiatives, such as the Ashley Luxe program, and Emily’s unwavering commitment to continuous improvement, culture, and bringing creative energy to the Columbia store—a true flagship for Broad River Retail.Watch the other three episodes in this series:

    Bloodline's Rebirth: Troy Walker on Transforming Columbia and Leading with Purpose - https://youtu.be/GN_COcShtag

    Inside Columbia’s Store Remodel: Teamwork, Transformation, and Retail Innovation - https://youtu.be/jQuDnH4mKPI

    Don't Give Up Before the Miracle Happens: The Power of Connection w/ the Bloodline's Lance Cline - https://www.youtube.com/watch?v=dZ9EP8Ve9Zw

    Watch this episode on YouTube: https://youtu.be/-noKbLAU5iA

    Visit https://www.storiesfromtheriver.com for more episodes.

    Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com

    Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail

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    15 分
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