エピソード

  • Live from NRF '26: From AI Hype to Real Results in Convenience

    Live from NRF '26: From AI Hype to Real Results in Convenience
    2026/02/17
    Live from NRF '26, leaders from Vontier, Vusion, and VenHub explore how AI, automation, and connected store technology are reshaping convenience retail. From dynamic pricing and computer vision to robotics and frictionless shopping, the conversation focuses on practical solutions that improve operations and customer experience today. With special guests: Tarang Sethia, Executive Vice President, Product & Technology VenHub, Roy Horgan, Group SEVP Strategy, Marketing & Communications, Vusion Group, and Elaine Kanak, CMO, Vontier Hosted by: Dan Munford
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    20 分
  • Special: The Future of Food in Convenience: Robotics, Real Food, and the Race for Relevance

    Special: The Future of Food in Convenience: Robotics, Real Food, and the Race for Relevance
    2026/02/06
    Convenience food is having a moment, and not the microwaved, mystery‑ingredient kind. From robotic kitchens to AI-powered vending machines, three industry trailblazers say we’re entering a new era where speed, quality, and authenticity finally sit at the same table. Dan Munford is joined by co-host Harry Milloff and speak with Jesper Østergaard, CEO of Reitan Convenience Denmark (7‑Eleven) and food innovator Jane Carroll, better known online as Jane Foodie. Watch the video version of this special episode: https://www.globalconvenience.com/features/the-future-of-food-in-convenience-robotics-real-food-and-the-race-for-relevance/ With special guests: Jesper Østergaard, CEO of Reitan Convenience Denmark (7‑Eleven) and food innovator Jane Carroll, better known online as Jane Foodie Hosted by: Dan Munford and Harry Milloff
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    23 分
  • Rutter’s is the Best Foodvenience Store in the World!

    Rutter’s is the Best Foodvenience Store in the World!
    2026/02/03
    Rutter’s has been named the 2025 ‘Best Foodvenience Store in the World’ and it didn’t get there by playing it safe. In this episode, Chris Hartman and Philip Santini share how a family business founded in 1747 is redefining foodservice, entertainment, and dayparts through its groundbreaking 1747 Bar & Lounge concept. From legislation-driven opportunity to fearless innovation, this conversation offers a blueprint for what’s next in global convenience retail. With special guests: Chris Hartman, VP of Fuels Marketing and Development, Rutter's and Philip Santini, Senior Director of Foodservice and Bar Strategy, Rutter's Hosted by: Harry Milloff, CEO, The Mosely Group and Anthony Wysome, Chair, Insight Research Artificial Intelligence Round Table. Related Links: See Rutter's competition entry profile, photos, and video: https://www.globalconvenience.com/best/entries-25-2/rutters-milton-usa/
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    25 分
  • How Q8 Is Building the Future of Digital Convenience With Martin Stilloff

    How Q8 Is Building the Future of Digital Convenience With Martin Stilloff
    2026/01/20
    Martin Stilloff of Q8 pulls back the curtain on how they reinvented its service station network into one of Europe’s most sophisticated digital food platforms. From building the country’s largest pizza brand from the ground up to using data, modular kitchens, and rapid testing to scale at speed, Stilloff explains how disciplined experimentation is driving real growth. Listen to “The Spotify of Food”: Q8 Denmark + Noahs from September 2024: https://www.globalconvenience.com/features/revolutionizing-food-on-demand-at-q8-with-noahs-a-glimpse-into-the-future-of-convenience/ With special guest: Martin Stilloff, Strategy and Innovation Food Manager, Q8 Hosted by: Carolyn Schnare and Dan Munford
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    26 分
  • Building a People-First Future of Convenience With HR Expert Laura Varn and Attensi’s Greg Hull

    Building a People-First Future of Convenience With HR Expert Laura Varn and Attensi’s Greg Hull
    2026/01/06
    HR expert Laura Varn and Atteni’s Greg Hull explore how people, not technology, remain the true differentiator in today’s evolving convenience landscape. From frontline training to leadership development to customer experience, they share insights on what it takes to build strong cultures in an increasingly competitive industry. The conversation highlights why investing in people is the key to delivering consistency, loyalty, and long-term success. With special guests: Laura Varn, Owner, Laura Varn & Associates, and Greg Hull, Managing Director of Retail and Hospitality, Attensi Hosted by: Carolyn Schnare and Dan Munford
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    28 分
  • Adapting to the AI Era in Retail With Kate Ancketill

    Adapting to the AI Era in Retail With Kate Ancketill
    2025/12/23
    Is AI a threat or an opportunity for retail? Retail innovation expert Kate Ancketill breaks down the realities, showing how brands can blend human ingenuity with AI tools to meet rising customer expectations and thrive in a fast-changing marketplace. With special guest: Kate Ancketill, Expert in Innovation and Founder and CEO, GDR Creative Intelligence Hosted by: Carolyn Schnare and Anthony Wysome
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    35 分
  • The Ladies of Loyalty Leading Retail’s Next Evolution With Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson

    The Ladies of Loyalty Leading Retail’s Next Evolution With Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson
    2025/12/09
    Daily’s Cynthia Pritchett and W. Capra’s Jeannie Amerson join hosts Carolyn Schnare and Erin Sunderman to share how loyalty programs are transforming to meet modern customer expectations. From instant rewards to payment integration, this quartet of loyalty experts unpacks what keeps customers engaged and coming back. With special guests: Cynthia Pritchett, Director of IT, Daily's Convenience Stores, and Jeannie Amerson Tolbert, Executive Vice President and consultant, W.Capra Hosted by: Carolyn Schnare and Erin Sunderman, Customer Success Director, Liquid Barcodes
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    17 分
  • ADNOC’s Klaas Mantel on Building Destination Convenience for a Changing World

    ADNOC’s Klaas Mantel on Building Destination Convenience for a Changing World
    2025/11/25
    ADNOC COO Klaas Mantel and The Moseley Group’s CEO Harry Milloff discuss the evolution of convenience retail live at the 2025 NACS Show. Mantel shares how ADNOC’s Oasis 2.0 and new “Hub” concept are redefining fuel stops as lifestyle destinations through technology, food innovation, and EV infrastructure. The conversation reveals how convenience leaders worldwide are using innovation to create new experiences for customers on the move. With special guest: Klaas Mantel, COO, ADNOC Hosted by: Carolyn Schnare and Harry Milloff
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    19 分